Employee engagement is top of mind for company leaders as they plan for the future of work. With the rate of digital transformation continuing to accelerate, including as a response to customers’ and employees’ new pandemic-era digital expectations, companies are looking to technology to improve the employee experience (EX) and, ultimately, improve business performance. Organizations that give workers the best tools and capabilities—and the digitally enabled environment they demand—will be better positioned to retain key talent, attract new talent, and see benefits in areas like productivity, creativity, and customer satisfaction.
