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Swimming in Data? Three Benefits of Visualization
Analytics and data science Digital Article“A good sketch is better than a long speech…” — a quote often attributed to Napoleon Bonaparte The ability to visualize the implications of data is as old as humanity itself. Yet due to the vast quantities, sources, and sinks of data being pumped around our global economy at an ever increasing rate, the need […] -
Are You Ready for the Quantum Computing Revolution?
Technology & Operations Digital ArticleStudies predict it will be a multibillion-dollar industry by the end of the decade. -
What Roles Could Generative AI Play on Your Team?
Technology & Operations Digital ArticleSix ways technologies like ChatGPT could change how we work. -
Marketing When Customer Equity Matters
Analytics and data science Magazine ArticleWachovia has a long-term goal to build customer equity and short-term decisions to make on how to allocate marketing resources. Until recently, it had no way to connect the two. -
Is Your Data Infrastructure Ready for AI?
Technology & Operations Digital ArticleFour steps for streamlining and scaling your systems. -
AI Won’t Replace Humans — But Humans With AI Will Replace Humans Without AI
Business and society Digital ArticleThe first step business leaders must take is to experiment, create sandboxes, run internal bootcamps, and develop AI use cases not just for technology workers, but for all employees. -
How to Make an AI Project More Likely to Succeed
Technology & Operations Digital ArticleStart by having a clear sense of its goals. -
Bad Data Is Sapping Your Team’s Productivity
Analytics and data science Digital ArticleMislabeled, missing, or incorrect information creates more work for everyone. -
Microsoft's Innovative Health Information Plan
Technology & Operations Digital ArticleMicrosoft is making a big push into the management of individuals' health information with a new online offering called HealthVault. The Wall Street Journal... -
Welcome to the New World of Merchandising
Sales & Marketing Magazine ArticleRetailing is and always has been an inefficient business. Retailers, particularly those that operate large chains, have to predict the desires of fickle... -
Visualizations That Really Work
Communication Magazine ArticleNot long ago, the ability to create smart data visualizations (or dataviz) was a nice-to-have skill for design- and data-minded managers. But now it's... -
Designing High-Performance Jobs
Organizational Development Magazine ArticleTales of great strategies derailed by poor execution are all too common. That's because some organizations are designed to fail. For a company to achieve... -
How “Buy Online, Pick Up In-Store” Gives Retailers an Edge
Business models Digital ArticleIt provides customers with the convenience of ecommerce, and retailers with the profitability of in-store shopping. -
Trump’s Low Approval Numbers Matter — Here’s Why
Analytics and data science Digital ArticlePopularity is leverage. -
What Are Your KPIs Really Measuring?
Finance & Accounting Digital ArticlePerformance is about more than just numbers. -
Why Fraudulent Ad Networks Continue to Thrive
Analytics and data science Digital ArticleSo much for making advertising more efficient and accountable. -
Evidence-Based Advice
Technology & Operations Digital ArticleYou may have heard of "evidence-based medicine," the notion that medical decisions should be based on clinical research and evidence. What scares me about... -
The Underwear Bomber: Why They Didn't "Connect the Dots"
Technology & Operations Digital ArticleEverybody, including President Obama, is criticizing the U.S. intelligence agencies for not keeping accused underwear bomber Umar Farouk Abdulmutallab... -
Home Depot’s Blueprint for Culture Change
Organizational transformation Magazine ArticleDeep, lasting culture change requires an integrated approach that remodels a company’s social systems. The leadership team of Home Depot employed a remarkable set of tools to do that. -
Can Data Literacy Protect Us from Misleading Political Ads?
Leadership & Managing People ResearchIt depends on how important the issue is to you.
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Glass-Shattering Leaders: Ros Atkins
Organizational Development Case Study11.95View Details Ros Atkins launched the 50:50 Project on a BBC news program he anchored, deciding with his team to start tracking the gender of the contributors and experts... -
Store24
Finance & Accounting Case Study11.95View Details Illustrates how nonfinancial performance measures can be used to manage a business and evaluate the success of a strategy. -
PittaRosso (B): Human and Machine Learning
Sales & Marketing Case Study5.00View Details This case supplements the "PittaRosso: Artificial Intelligence-Driven Pricing and Promotion" case, and provides major highlights on what happened at the... -
Root Capital and the Efficient Impact Frontier
Innovation & Entrepreneurship Case Study11.95View Details In 2015 Root Capital, a pioneer in the impact investing space, began to explore how to more systematically integrate impact and financial management.... -
NetApp
Sales & Marketing Case Study11.95View Details NetApp had undertaken an award-winning overhaul and upgrading of its channel strategy design that accounted for 46 percent of North America sales in 2006.... -
Carvana: IsBadBuy?
Strategy & Execution Case Study11.95View Details This case, which has been taught successfully in a Darden online class, allows for an introductory application of the Tableau analytics platform. In 2012,... -
Henkel: Building a Winning Culture (C)
Strategy & Execution Case Study5.00View Details This three-page case is the second update to Henkel: Building a Winning Culture (A). In this supplement, dated 2015, managers discuss the problems that... -
Machine Learning Concepts: An Educational Game Simulation
Technology & Operations Case Study11.95View Details This is a game simulation case on Machine Learning (ML) and can be used in the classroom to introduce to students the foundational concepts of ML. The... -
HBR Guide to Critical Thinking
21.95View Details Tackle complex situations with critical thinking. You're facing a problem at work. There are many ways you can approach the situation, but each comes... -
Sonoco Products Co. (B): The Hybrid Model
Organizational Development Case Study5.00View Details Supplements the (A) case. -
Ameco Beijing: Benefits of Performance Appraisals
Organizational Development Case Study11.95View Details On January 5, 2015, the chief executive officer of the Beijing Aircraft Maintenance and Engineering Corporation (Ameco) was busy reviewing the company's... -
Screening for Chronic Kidney Disease
Leadership & Managing People Case Study11.95View Details The case asks students to develop a method for identifying individuals at risk of having chronic kidney disease. A 6,000 subject training set containing... -
King County: Creating a Culture of Outcomes
Innovation & Entrepreneurship Case Study11.95View Details Despite its overall prosperity and booming economy, King County in Washington state faced persistent inequities in poverty, homelessness, and unemployment... -
People Analytics at Teach For America (B)
Organizational Development Case Study8.95View Details This is a supplement to the People Analytics at Teach For America (A) case. In this supplement, situated one year after the A case, Managing Director... -
Kwai: A Story of Innovation Within an Online Content Community
Management Case Study11.95View Details China's second largest video sharing platform, Kwai, does not consider itself to be a commercial company, but rather a network of people who share common... -
The AI-Savvy Leader: Nine Ways to Take Back Control and Make AI Work
Management Book32.00View Details Leaders, don't let AI get the best of you. The AI transformation is underway, but where are the leaders who will ensure their companies implement AI successfully... -
Ctrip: Scientifically Managing Travel Services
Leadership & Managing People Case Study11.95View Details Ctrip is a $437 million Chinese on-line travel services company with a scientific, data driven approach to management. The case explores Ctrip's founding... -
Big Data at Work: Dispelling the Myths, Uncovering the Opportunities
Strategy & Execution Book35.00View Details Go ahead, be skeptical about big data. The author was--at first. When the term "big data" first came on the scene, bestselling author Tom Davenport ("Competing... -
Merck & Co., Inc. (B)
Organizational Development Case Study5.00View Details In late 1986, Merck revised its performance review and pay practices. The most important change was a shift from an absolute rating system to a forced-distribution... -
Algorithmic Bias in Marketing
Sales & Marketing Case Study8.95View Details This note focuses on algorithmic bias in marketing. First, it presents a variety of marketing examples in which algorithmic bias may occur. The examples...
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Swimming in Data? Three Benefits of Visualization
Analytics and data science Digital Article“A good sketch is better than a long speech…” — a quote often attributed to Napoleon Bonaparte The ability to visualize the implications of data is as old as humanity itself. Yet due to the vast quantities, sources, and sinks of data being pumped around our global economy at an ever increasing rate, the need […] -
Glass-Shattering Leaders: Ros Atkins
Organizational Development Case Study11.95View Details Ros Atkins launched the 50:50 Project on a BBC news program he anchored, deciding with his team to start tracking the gender of the contributors and experts... -
Store24
Finance & Accounting Case Study11.95View Details Illustrates how nonfinancial performance measures can be used to manage a business and evaluate the success of a strategy. -
Are You Ready for the Quantum Computing Revolution?
Technology & Operations Digital ArticleStudies predict it will be a multibillion-dollar industry by the end of the decade. -
PittaRosso (B): Human and Machine Learning
Sales & Marketing Case Study5.00View Details This case supplements the "PittaRosso: Artificial Intelligence-Driven Pricing and Promotion" case, and provides major highlights on what happened at the... -
What Roles Could Generative AI Play on Your Team?
Technology & Operations Digital ArticleSix ways technologies like ChatGPT could change how we work. -
Marketing When Customer Equity Matters
Analytics and data science Magazine ArticleWachovia has a long-term goal to build customer equity and short-term decisions to make on how to allocate marketing resources. Until recently, it had no way to connect the two. -
Is Your Data Infrastructure Ready for AI?
Technology & Operations Digital ArticleFour steps for streamlining and scaling your systems.