Business models

The problems with the company are ingrained in its business model.

It provides customers with the convenience of ecommerce, and retailers with the profitability of in-store shopping.

Targeting the middle market can be lucrative—but companies won’t be able to deliver unless they start from scratch.

To accelerate your search for a viable new growth model, start with the two-pizza rule.

Yelp's IPO filing comes hot on the heels of successful IPOs and high valuations for Angie's List and Groupon. Yelp's timing reflects both a tech-friendly...

Hospitals have long struggled with seasonal spikes. Embracing telemedicine, walk-in clinics, and home-based care can help them prepare.

It offers creators new ways to build real wealth from their work.

5% of patients drive half of the health care spending in the U.S.

The old playbook no longer works. Star salespeople now seek to upend the customer’s current approach to doing business.

Columbia Business School professor Rita Gunther McGrath studies strategy in highly uncertain, volatile environments. She spoke recently with HBR executive editor Sarah Cliffe about how to recognize an oncoming crisis—and seize opportunities to get ahead of competitors. Listen to the interview this piece is based on.Download this podcast HBR: Why is there so much interest […]

Firms with a lot of stuff are starting to look old-fashioned.

Most people think of Napster when they think of peer-to-peer systems. Nirav Tolia, CEO of Epinions, explains why the power of peer-to-peer goes far beyond...

It's true for both startups like Slack and mature companies like Domino's.

From patient safety to lack of infrastructure.

In the spring of 2012, the president of Encylopaedia Britannica announced that the company would cease producing bound volumes of the iconic reference...

Digital start-ups aren’t always as “transformative” as they seem.

Three elements to focus on.

But the whole C-suite has to be involved.

The future looks bright, but not necessarily for utilities.

Fewer drivers could mean less revenue.