Mia Ricci’s first day was off to a bad start. She’d been excited about her new role as a program manager at Rescue, the oldest and largest aid organization fighting global poverty. She’d risen early; walked her dogs; eaten breakfast with her boyfriend, Mateo; packed a lunch; and still managed to get to the office before 9:00. She’d thought arriving early would make a good impression.
A version of this article appeared in the July–August 2020 issue of Harvard Business Review.
