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Overcoming Feedback Phobia: Take the First Step
Leadership & Managing People Digital ArticleYour employees want it, and you should too. -
How to Give Feedback to Someone Who Gets Crazy Defensive
Communication Digital ArticleStick to the facts. -
Overcoming Your Fear of Giving Tough Feedback
Communication Digital ArticleYou're not doing anyone a favor by avoiding conflict. -
Research Explores How “Fresh Starts” Affect Our Motivation at Work
Employee performance management ResearchThey help low performers but hurt high performers. -
Should You Play Favorites?
Managing people Digital ArticleYes. There are good reasons to differentiate between how you treat people. If you do it right, you’ll see the results in improved organizational performance. by Lauren Keller Johnson -
Are You Using Recognition Effectively?
Motivating people Digital Articleby Christina Bielaszka-DuVernay -
20 Seconds to a Better Bonus
Employee retention Digital ArticleLarry was a mid- to senior-level employee at Overlook, a technology company. (Names have been changed.) I began to work with him while he was running a project to bring Overlook’s newest technology tool to the marketplace. Despite a number of obstacles, some of which came from inside Overlook, Larry delivered the product on time […] -
Will You Help or Heave Your Underperformers?
Managing people Digital Articleby Paul Michelman -
How to Give and Receive Feedback About Creative Work
Creativity Digital ArticleIt requires a special approach. -
Trouble with the Curve? Why Microsoft is Ditching Stack Rankings
Organizational Development Digital ArticleThe problem with common performance ratings. -
Marketing in an Unpredictable World
Power and influence Magazine ArticleIt’s time for producers of entertainment—movie studios, broadcast and cable TV networks, video game makers, publishers, music labels—to change the way they launch and market their products. In entertainment markets, a sizable portion of revenue is typically generated by a small number of blockbuster movies, best-selling books, and hit songs. But even talented, experienced executives […] -
Why You Should Interview People Who Turn Down a Job with Your Company
Employee retention Digital ArticleFind out why they passed. -
How to Break Up with an Innovation Project
Innovation & Leadership Digital ArticleIt can still be a positive experience for everyone. -
The “Sandwich Approach” Undermines Your Feedback
Giving feedback Digital ArticleIf you have criticism to deliver, just cut to the chase. -
Stop Basing Pay on Performance Reviews
Communication Digital ArticleSevering the link to compensation is the key to honest feedback. -
Giving Feedback Across Cultures
Communication Digital ArticleWhat works in Stuttgart won't work in Shanghai. -
How to Help an Underperformer
Leadership & Managing People Digital ArticleFirst, see if you're the problem. -
Giving Feedback When You’re Conflict Averse
Giving feedback Digital ArticleAvoiding confrontation makes things worse. -
How to Mentor More People — and Not Get Burned Out
Developing employees Digital ArticleFive strategies to help in-demand mentors manage their time and energy. -
How to Give Feedback to Contractors
Business communication Digital ArticleAs a full-timer, I often worked with outside contractors and made a point of giving them as much feedback as I gave, and sought from, my in-house colleagues. Now that I spend half my time as a contractor, I focus a lot on pleasing clients (see my previous post “Four Ways to Exceed Clients’ Expectations”). […]
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How to Become a More Empathetic Listener
Listening skills Digital ArticleListening isn’t a solo act; it’s a collaborative one. -
How to Deal with a Condescending Colleague
Giving feedback Digital ArticleIt can be particularly roiling when your know-it-all coworker is actually right. -
A Simple Hack to Help You Communicate More Effectively
Business communication Digital ArticleBreak down your message into three parts: What? So what? Now what? -
How to Mentor More People — and Not Get Burned Out
Developing employees Digital ArticleFive strategies to help in-demand mentors manage their time and energy. -
The Art of Setting Expectations as a Project Manager
Business communication Digital ArticleManaging stakeholder expectations is one of the most challenging parts of the job. Here are five ways to do so successfully. -
Overcoming Your Fear of Giving Tough Feedback
Giving feedback Digital ArticleYou’re not doing anyone a favor by avoiding conflict. -
How to Manage an Employee Who Always Makes Excuses
Leadership and managing people Digital ArticleThey’ve lost your trust. How should you proceed? -
How Managers Can Make Feedback a Team Habit
Feedback Digital ArticleStrategies to help people share fearlessly — and frequently. -
Women Get “Nicer” Feedback — and It Holds Them Back
Giving feedback Digital ArticleResearch found that a fictional “Sarah” got much kinder feedback than “Andrew,” even when their performance was identical. -
How to Talk with Your Team About the Elephant in the Room
Difficult conversations Digital ArticleA five-step process to discuss problems that feel too threatening, too uncomfortable, or too hidden to bring to the surface. -
When to Give Verbal Feedback — and When to Do It in Writing
Giving feedback Digital ArticleDon’t default to your comfort zone. Deliver your message in the way that works best for the situation. -
Notes of Appreciation Can Boost Individual and Team Morale
Leadership and managing people Digital ArticleGo beyond the generic thank-you note. -
How to Encourage Your Team to Give You Honest Feedback
Management communication Digital ArticleFive reasons people might be hesitant — and how to address their concerns. -
A New Social Contract for Teams
Leadership & Managing People Magazine ArticleCompanies have traditionally emphasized leadership competencies, not team competencies. But the transformation of an organization must begin with the... -
How to Help an Employee Who Struggles with Time Management
Time management Digital ArticleSeven practical steps for managers. -
How to Get the Most out of Peer Support Groups
Leadership development Magazine ArticleA guide to the benefits and best practices -
Research: More Powerful People Express Less Gratitude
Motivating people Digital ArticleHere’s how to make sure you’re an appreciative boss. -
Giving Negative Feedback Can Make Empathetic Leaders Less Effective
Giving feedback Digital ArticleResearch suggests it can drain their energy and negatively impact their performance on subsequent tasks. -
Feedback Isn’t Enough to Help Your Employees Grow
Giving feedback HBR BestsellerBe an ally, not a critic. -
Giving Thanks at Work: An HBR Guide
Giving feedback Digital ArticleWhy you should express gratitude — and how to do it right.
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HBR's 10 Must Reads on Managing People, Vol. 2 (Paperback + Ebook)
Leadership & Managing People Special Offer34.95View Details Are you a good boss--or a great one? Get more of the management ideas you want, from the authors you trust, with "HBR's 10 Must Reads on Managing People... -
Giving Effective Feedback (HBR 20-Minute Manager Series)
Communication Book12.95View Details Master the art of delivering feedback. Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate... -
The Whys and Hows of Feedback
Organizational Development Case Study8.95View Details Performance feedback is crucial to a career in the information-rich global economy. However, feedback is psychologically stressful to both give, and hear.... -
HBR Guide to Navigating the Toxic Workplace
21.95View Details Is your workplace toxic? Toxic workplaces take many forms. Whether you're dealing with a narcissistic boss, a backstabbing colleague, endless microaggressions,... -
HBR's 10 Must Reads on Communication, Vol. 2 (Paperback + Ebook)
Communication Special Offer34.95View Details Is your message getting through? The right communication tactics can motivate your people--and fuel your business. Get more of the ideas you want, from... -
Managing Teams in the Hybrid Age: The HBR Guides Collection (8 Books)
Management Book160.00View Details Lead your hybrid team to success. The strictly nine-to-five office routine no longer exists, and you may be managing a team that works in several different... -
Next-Level Negotiating (HBR Women at Work Series)
Communication Book24.95View Details Build trust--and create more value. Whether you're negotiating a salary, a deal with a supplier, or your workload, thoughtful preparation increases your... -
Doing Deals and Leading Teams at XAF Partners
Finance & Accounting Case Study11.95View Details Private equity firm XAF Partners, created out of the 2003 merger of Shanghai-based Xuan Partners and AF Group, a spin out of the Shanghai-based, emerging... -
HBR Guide to Coaching Employees
21.95View Details As a manager in today's business world, you can't just tell your direct reports what to do: You need to help them make their own decisions, enable them... -
You at Work: How to be Effective with a Bad Boss
29.95View Details Ineffective managers sap motivation and kill productivity. So, what do you do if you've got a manager who's incompetent, passive, controlling, or all... -
Negotiating Better Teamwork
Communication Case Study11.95View Details This workshop on negotiating better teamwork aims to help participants become better team leaders by increasing their awareness of the main challenges... -
The Giving Feedback with Confidence Collection: Overcome Your Fear of Giving Feedback
Management Special Offer130.00View Details Giving feedback is an essential part of a manager's job. It can also be incredibly nerve-wracking. How can you identify opportunities for feedback? How... -
Can You Hear Me?: How to Connect with People in a Virtual World
Communication Book30.00View Details A "Washington Post" Bestseller. Your manual for remote and virtual work. Communicating virtually is cool, useful, and now even more ubiquitous and necessary... -
Harvard Business Review 20-Minute Manager Ultimate Boxed Set (16 Books)
200.00View Details This 16-volume, specially priced boxed set makes a perfect gift for aspiring leaders who are short on time but need advice fast, on topics from creating... -
Performance Management: A Harvard ManageMentor Curated Collection
Leadership & Managing People Special Offer125.00View Details Whether it's coaching more effectively, setting goals, or delivering feedback, how you manage yourself and others in your organization is critical to... -
Harvard Business Review Guides Ultimate Boxed Set (16 Books)
300.00View Details This 16-volume, specially priced boxed set makes a perfect gift for aspiring leaders looking for trusted advice on such diverse topics as data analytics,... -
Wolfgang Keller at Konigsbrau-TAK (A)
Leadership & Managing People Case Study11.95View Details Wolfgang Keller, manager of the Ukrainian subsidiary of a German beer company, faces a managerial dilemma. His subordinate, Dmitri Brodsky, is a talented... -
HBR's 10 Must Reads on Communication 2-Volume Collection
Communication Book45.00View Details If you read nothing else on communicating effectively, read these definitive articles from Harvard Business Review. The best leaders know how to communicate... -
HBR's 10 Must Reads on Communication, Vol. 2 (with bonus article "Leadership Is a Conversation" by Boris Groysberg and Michael Slind)
Communication Book24.95View Details Is your message getting through? The right communication tactics can motivate your people--and fuel your business. Get more of the ideas you want, from... -
HBR's 10 Must Reads on Managing People 2-Volume Collection
45.00View Details If you read nothing else on managing people, read these definitive articles from Harvard Business Review. Managing people is fraught with challenges,...
-
Overcoming Feedback Phobia: Take the First Step
Leadership & Managing People Digital ArticleYour employees want it, and you should too. -
How to Give Feedback to Someone Who Gets Crazy Defensive
Communication Digital ArticleStick to the facts. -
Overcoming Your Fear of Giving Tough Feedback
Communication Digital ArticleYou're not doing anyone a favor by avoiding conflict. -
Research Explores How “Fresh Starts” Affect Our Motivation at Work
Employee performance management ResearchThey help low performers but hurt high performers. -
HBR's 10 Must Reads on Managing People, Vol. 2 (Paperback + Ebook)
Leadership & Managing People Special Offer34.95View Details Are you a good boss--or a great one? Get more of the management ideas you want, from the authors you trust, with "HBR's 10 Must Reads on Managing People... -
Should You Play Favorites?
Managing people Digital ArticleYes. There are good reasons to differentiate between how you treat people. If you do it right, you’ll see the results in improved organizational performance. by Lauren Keller Johnson -
Are You Using Recognition Effectively?
Motivating people Digital Articleby Christina Bielaszka-DuVernay -
20 Seconds to a Better Bonus
Employee retention Digital ArticleLarry was a mid- to senior-level employee at Overlook, a technology company. (Names have been changed.) I began to work with him while he was running a project to bring Overlook’s newest technology tool to the marketplace. Despite a number of obstacles, some of which came from inside Overlook, Larry delivered the product on time […] -
Will You Help or Heave Your Underperformers?
Managing people Digital Articleby Paul Michelman -
How to Give and Receive Feedback About Creative Work
Creativity Digital ArticleIt requires a special approach.