It wasn’t that long ago that AI was considered the domain of elite experts or data scientists. Companies spoke effusively about its potential to transform business, but only a fraction of their employees had access to it. With generative AI, the game has changed — suddenly everyone is a potential programmer thanks to tools like OpenAI’s ChatGPT, Google’s Bard, or Anthropic’s Claude 2. But as we travel these technological leaps forward, there’s still a fundamental, longstanding capability every organization will need to realize AI’s true potential: judgment.
Good Judgment Is a Competitive Advantage in the Age of AI
It’s as crucial as any technology skill.
September 25, 2023
Summary.
With generative AI, the technology game has changed — suddenly everyone is a potential programmer. But as we travel these technological leaps forward, there’s still a fundamental, longstanding capability every organization will need to realize AI’s true potential: judgment. That idea of judgment in the age of AI was a central tenet of the work of the authors’ late colleague, visionary friend, and longtime HBR contributor Alessandro Di Fiore. Alessandro believed in putting humans at the center and considered technology to be a way to help people augment their creativity, autonomy, and critical thinking. He argued that judgment will be the real competitive advantage for organizations as AI systems rise to new common operating standard.
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HBR Learning
Decision Making Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Decision Making. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Practical ways to improve your decision-making process.