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What Customers Want from the Collaborative Economy
Innovation Digital ArticleAnd why your company can’t ignore it. -
Match Your Innovation Strategy to Your Innovation Ecosystem
Innovation & Entrepreneurship Magazine ArticleHigh-definition televisions (HDTVs) should, by now, be a huge success. Philips, Sony, and Thompson invested billions of dollars to develop TV sets with... -
The Case of the Expensive Expansion
Finance and investing Magazine ArticleVisits to the toy store were a lot different for Jim Clayton since he took the job as president of Playto Industries. Long lines at the checkout counter used to infuriate him. Now they delighted him because they signaled a boom in sales for Playto. Trips up and down the aisles used to be part […] -
Setting Your Goals Without Jargon
Stacey Barr, performance measure specialist at Stacey Barr Pty Ltd, recommends using sensory words to make your goals stick. -
CEOs, Is Your Business Strategy Bold Enough?
Growth strategy Digital ArticleIn a global survey, 45% of CEOs said they don’t think their companies would survive more than a decade on their current path. -
New Business Models in Emerging Markets
Disruptive innovation Magazine ArticleTargeting the middle market can be lucrative—but companies won’t be able to deliver unless they start from scratch. -
How Dell, HP, and Apple Rediscovered Their Founders’ Vision
Business management Digital ArticleAnd why your company should do it too. -
Five Ways to Innovate Faster
Innovation & Leadership Digital ArticleTo accelerate your search for a viable new growth model, start with the two-pizza rule. -
Case Study: From Niche to Mainstream
Strategy & Execution Digital ArticleTell us what you think the protagonist should do. -
Home Depot’s Blueprint for Culture Change
Organizational transformation Magazine ArticleDeep, lasting culture change requires an integrated approach that remodels a company’s social systems. The leadership team of Home Depot employed a remarkable set of tools to do that. -
The Power of Unwitting Workers
Customer experience Magazine ArticleCompanies have gotten very good at getting customers to do free work—pumping their own gas, conducting their own checkouts, filling out online forms. In each case, the mutual benefit is clear, and customers tacitly agree to an exchange of value: “I’ll pump my gas if you give me a price break.” But some organizations are […] -
The HBR Interview: “We Had to Own the Mistakes”
Brand management Magazine ArticleStarbucks CEO Howard Schultz on the challenges of leading a turnaround at the company he made a household name. -
What Is the Theory of Your Firm?
Strategy & Execution Magazine ArticleAsked to define strategy, most executives would probably come up with something like this: Strategy involves discovering and targeting attractive markets... -
Investors Today Prefer Companies with Fewer Physical Assets
Business models Digital ArticleFirms with a lot of stuff are starting to look old-fashioned. -
Right Up the Middle: How Israeli Firms Go Global
Strategy & Execution Magazine ArticleSmall and midsize companies that want to expand abroad often face a daunting task: finding the sweet spot between multinationals, with their extensive... -
How to Monetize a Business Ecosystem
Business models Digital ArticleThree elements to focus on. -
Today’s Options for Tomorrow’s Growth
Finance and investing Magazine ArticleSince the rise in the use of discounted cash flow techniques, most managers face an increasingly difficult choice in evaluating complex investment decisions. Should they pursue risky projects that offer a below-target rate of return but could create valuable strategic opportunities later? Or should they stick with a less risky and more immediately profitable bet? […] -
Play It Safe at Home, or Take a Risk Abroad? (HBR Case Study and Commentary)
Global Business Magazine ArticleA major U.S. rent-to-own company continues to grow in the recession, opening its 1000th store. The CEO, the son of the chain's founder, is wondering whether... -
You Don't Need to Be a Silicon Valley Startup to Have a Network-Based Strategy
Finance & Accounting Digital ArticleBut the whole C-suite has to be involved. -
Column: Wealth and Jobs: The Broken Link
Government policy and regulation Magazine ArticleFor most of the 20th century, a symbiotic link existed between value creation and job creation. When businesses prospered, employment expanded and communities thrived. This virtuous circle was good for business and good for society. But now the relationship between value creation and job creation is more tenuous. In the United States, for example, the […]
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China Vanke (B)
Leadership & Managing People Case Study5.00View Details The case describes Vanke's response to the decisions posed in the A1, A2, and A3 cases and asks whether Vanke should expand its strategic scope by defining... -
Ramcides: Growing Pains for a Family-Run Business in an Emerging Market
Leadership & Managing People Case Study11.95View Details During the Holi festival in March 2012, the managing director of Ramcides, a family-run agrochemical business, was considering the path of the company... -
From Imitation to Innovation: Zongshen Industrial Group (Abridged)
Management Case Study11.95View Details Like other small shops based in Chongqing, China, Zongshen Industrial Group started by assembling motorcycles from "standard" parts. The quality of its... -
USAA in the Digital World
Sales & Marketing Case Study11.95View Details -
Marshall & Gordon: Designing an Effective Compensation System (A)
Leadership & Managing People Case Study11.95View Details CEO Kelly Browne wrestles with the design of a new compensation system to promote the collaboration and cross-selling necessary for supporting her firm's... -
Dabur India Ltd. - Globalization
Global Business Case Study11.95View Details Dabur, an Indian consumer package goods company, had established a strong brand equity in India by offering, for decades, a vast portfolio of over-the-counter... -
Chairman Zhang and Broad Group: Growth Dilemmas
Innovation & Entrepreneurship Case Study11.95View Details Zhang Yue, founder and chairman of Broad Group, had developed a series of innovative products aimed at solving China's environmental problems. Broad Group's... -
Burberry's Digital Strategy
Strategy & Execution Case Study11.95View Details The case analyses how Burberry developed and executed a strategy centered on millennial consumers, British appeal and distinctive digital capabilities,... -
Wawa Inc.
Finance & Accounting Case Study11.95View Details Retailing requires attention to detail and customer and employee loyalty. Wawa is a 50-year old food retailer with almost a cult-like following. With... -
Bharat Forge Ltd.: International Scope Expansion
Leadership & Managing People Case Study11.95View Details An Indian multinational, Bharat Forge Ltd. (BFL) achieved world-leader status in forgings by a series of acquisitions in Europe and the United States.... -
Internet Finance: Internet or Finance? The Transformation from Lufax.com to Lu.com
Strategy & Execution Case Study11.95View Details This case describes how Lufax, a corporate spin-off from its parent company---Ping An Group China, started its peer-to-peer lending business model in... -
ServiceNow: Workflow Platform Driving Rapid Organic Growth
Technology & Operations Case Study11.95View Details This case follows the organic growth story of ServiceNow, a workflow platform serving enterprise customers. ServiceNow found product-market fit in streamlining... -
PCCW now
Strategy & Execution Case Study11.95View Details In 2007, PCCW had to formulate a strategy for growth of its successful NOW TV platform and its quadruple play implementation outside of Hong Kong. Launched... -
Club Mediterranee
Sales & Marketing Case Study11.95View Details Focuses on Club Med's strategy in the U.S. market. The experience of Club Med is largely among Europeans, but the Club has attracted young, single U.S.... -
State Bank of India: Transforming a State Owned Giant
Sales & Marketing Case Study11.95View Details February 2011: O.P. Bhatt reflected contentedly on his five-year term as Chairman of State Bank of India (SBI), India's largest commercial bank. He had... -
Molino Cañuelas: Serving Customers from Seed Development to the Kitchen Table
Finance & Accounting Case Study11.95View Details Molino Cañuelas was a vertically integrated food company with a management system that allowed it to innovate and grow systematically. With sales of $2... -
A Puma vs. Giants: The Rise of David
Strategy & Execution Case Study11.95View Details At the beginning of 2007 - for the first time in his 13 years at the helm of Puma - Jochen Zeitz was able to take a deep breath, reflect on the company's... -
Rumo: Infrastructure for a Healthier Economy
Strategy & Execution Case Study11.95View Details Brazilian logistics company Rumo operated 13,500 km in railway networks, port terminals, and inland transshipment terminals, connecting major Brazilian... -
Danaher Corporation (Abridged)
Strategy & Execution Case Study11.95View Details Between 1985 and 2007, Danaher has been one of the best-performing industrial conglomerates in the U.S. This case examines the corporate strategy of this...
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What Customers Want from the Collaborative Economy
Innovation Digital ArticleAnd why your company can’t ignore it. -
China Vanke (B)
Leadership & Managing People Case Study5.00View Details The case describes Vanke's response to the decisions posed in the A1, A2, and A3 cases and asks whether Vanke should expand its strategic scope by defining... -
Ramcides: Growing Pains for a Family-Run Business in an Emerging Market
Leadership & Managing People Case Study11.95View Details During the Holi festival in March 2012, the managing director of Ramcides, a family-run agrochemical business, was considering the path of the company... -
From Imitation to Innovation: Zongshen Industrial Group (Abridged)
Management Case Study11.95View Details Like other small shops based in Chongqing, China, Zongshen Industrial Group started by assembling motorcycles from "standard" parts. The quality of its... -
Match Your Innovation Strategy to Your Innovation Ecosystem
Innovation & Entrepreneurship Magazine ArticleHigh-definition televisions (HDTVs) should, by now, be a huge success. Philips, Sony, and Thompson invested billions of dollars to develop TV sets with... -
USAA in the Digital World
Sales & Marketing Case Study11.95View Details -
The Case of the Expensive Expansion
Finance and investing Magazine ArticleVisits to the toy store were a lot different for Jim Clayton since he took the job as president of Playto Industries. Long lines at the checkout counter used to infuriate him. Now they delighted him because they signaled a boom in sales for Playto. Trips up and down the aisles used to be part […] -
Setting Your Goals Without Jargon
Stacey Barr, performance measure specialist at Stacey Barr Pty Ltd, recommends using sensory words to make your goals stick. -
Marshall & Gordon: Designing an Effective Compensation System (A)
Leadership & Managing People Case Study11.95View Details CEO Kelly Browne wrestles with the design of a new compensation system to promote the collaboration and cross-selling necessary for supporting her firm's... -
Dabur India Ltd. - Globalization
Global Business Case Study11.95View Details Dabur, an Indian consumer package goods company, had established a strong brand equity in India by offering, for decades, a vast portfolio of over-the-counter...