Automated vehicles promise to save thousands of lives, but drivers who overestimate their own driving skills may delay their adoption.
How Automakers Can Address Resistance to Self-Driving Cars
New research shows that consumers think automated vehicles are good for other people, but not for themselves.
April 03, 2024
Summary.
Research involving multiple experiments found that consumers have biased views of their driving abilities relative to those of other drivers and automated vehicles. These findings have implications for the adoption of partly or fully automated vehicles, which one day could reduce traffic-related deaths. This article discusses the findings and offers five ways for auto manufacturers and government policymakers can counteract consumers’ biases.
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HBR Learning
Marketing Essentials Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Marketing Essentials. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Learn how to communicate with your customers—strategically.