Gordon was stewing. He needed to share something with his manager about an ongoing conflict between himself and another team member, Ellen, but he was uncertain how to do it. Although he got along well with his boss, he was nervous about how she might respond. He committed to raising the issue at his next one-on-one meeting, but the meeting came and went and he failed to get up the courage to do it — and then he felt bringing it up at a later date would be odd. Gordon was not only stewing, he was pretty miserable and discontented, which took a toll on his engagement and productivity at work.
How to Raise a Difficult Issue in a One-on-One with Your Boss
Five steps to help you pick your battles, prepare for the conversation, and advocate for yourself.
January 09, 2024
Summary.
Raising a potentially emotional topic to your manager can be difficult — you don’t know how they will react or whether you will be judged or punished in some way. Based on the science of conflict resolution, dissent, upward communication, and the authors’ own research on one-on-one meetings, they share a clear process for raising these issues with your manager. It involves first recognizing the importance of one-on-ones to you, the direct report; then clearly understanding the core need you are trying to address. Then it’s a process of picking your battles carefully, preparing yourself, starting well, executing with composure, curiosity, and a willingness to adapt, and finally wrapping up while maintaining momentum.
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New!
HBR Learning
Meeting Management Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Meeting Management. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
How to make your meetings matter.