How We Teach Digital Skills at PwC

Upskilling your current workforce can be a key way to drive the data, digital, and technology agenda of your organization while also helping employees secure their own personal future and relevance. PwC, for example, developed a comprehensive workforce upskilling strategy to build the digital fitness of all of its employees through tech-enabled learning — including podcasts, gamification, immersive skill building, multimedia content, and quizzes pushed through mobile platforms. The company also built a Digital Fitness app that provides each employee with a personalized assessment of their digital acumen, and guides them to the tools and learning resources they need to fill gaps and make improvements. This app provides a customized learning path, while generating valuable information for workforce planning and skill development strategies. The program is tied to business outcomes and is directly linked to culture change. Most importantly, it’s scalable, flexible, and fast, and is already delivering results for the business, and for employees.