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How to Get the Help You Need
Leadership & Managing People Magazine ArticleWe're often reluctant to ask for help because of the social threats involved--uncertainty, risk of rejection, potential for diminished status, relinquishment... -
It’s Your Job to Tell the Hard Truths
Difficult conversations Digital ArticleYour company’s growth depends on it. -
To Guide Difficult Conversations, Try Using Compassion
Difficult conversations Digital ArticleKindness is rarely inappropriate. -
4 Ways to Manage an Emotionally Needy Employee
Managing people Digital ArticleSupport them while setting boundaries. -
Four Tools For Defeating Denial
Leadership Digital ArticleDenial dogged my travels around the world these past weeks. At a World Economic Forum gathering in Dubai just before Dubai World’s debt problems made headlines, the head Sheikh touted Dubai’s superiority over the West for problems that Dubai had seemingly avoided. But the idle cranes and empty buildings I saw were monuments to denial […] -
How to Respond to an Offensive Comment at Work
Managing conflicts Digital ArticleKnow when it’s worth speaking up. -
What Is Active Listening?
Managing yourself Digital ArticleTips for practicing this essential communication skill. -
Before You Respond to that Email, Pause
Communication Digital ArticleAnd follow the four C's of effective communication. -
Listening to People
Listening skills Magazine ArticleRecently the top executives of a major manufacturing plant in the Chicago area were asked to survey the role that listening plays in their work. Later, an executive seminar on listening was held. Here are three typical comments made by participants: “Frankly, I had never thought of listening as an important subject by itself. But […] -
How to Survive a Direct Attack
Difficult conversations Digital ArticleThe annual shareholder meeting of Yahoo! Inc. last month was an “unlikely lovefest” — according to the report of the event in the New York Times — unlikely because the company’s stagnant stock price and poor performance against its competitors would seem to have invited a more critical session. The lovefest carried through more than […] -
How to Negotiate with Someone More Powerful than You
Negotiation strategies Best PracticeBuck up and get results. -
How to Give Feedback to Someone Who Gets Crazy Defensive
Communication Digital ArticleStick to the facts. -
Overcoming Your Fear of Giving Tough Feedback
Communication Digital ArticleYou're not doing anyone a favor by avoiding conflict. -
A Game Plan for That Conversation You've Been Putting Off
Leadership & Managing People Digital ArticlePostponing only makes it worse. -
Research: Can You Tell How You Come Across on Zoom?
Business communication Digital ArticleIt could depend on how anxious you’re feeling about the interaction. -
Stop Rambling in Meetings — and Start Getting Your Message Across
Meeting management Digital ArticleThe more you say, the less people listen. -
What Great Listeners Actually Do
Communication Digital ArticleIt's about more than keeping quiet. -
Office Politics Isn't Something You Can Sit Out
Leadership & Managing People Digital ArticleYou do so at your own risk. -
Don't Let the Package Distract You from the Message
Communication Digital ArticleMy wife Eleanor and I came home from dinner the other night, and found our babysitter, Leslie*, in tears. "Is everything OK with the kids?" I asked. "Yes.... -
The 4 Types of Ineffective Apologies
Leadership & Managing People Digital ArticleThings you probably say that you shouldn't.
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Transforming Verizon: A Platform for Change
Leadership & Managing People Case Study11.95View Details A new CEO steps into the shoes of his long-serving predecessor who had created the U.S. telecommunications giant via a series of acquisitions and, before... -
Ponce de Leon: Confidential Instructions for Poppie Santoni, Director
Leadership & Managing People Case Study8.95View Details Ponce de Leon (POL) is a four-party negotiation exercise in which a film studio is trying to sign a major actress to star in an upcoming movie. The negotiation... -
Managing Your Mentor
Organizational Development Case Study11.95View Details A young, female investment banker has just been unexpectedly promoted to managing director of her group-but she'll be taking her mentor's job while he... -
Tensions at SearchLight Cures
Innovation & Entrepreneurship Case Study11.95View Details This general experience case tells the story of SearchLight Cures, a fictional biotechnology startup. Having discovered a new therapy for a rare disease,... -
HBR's 10 Must Reads on Managing People, Vol. 2 (Paperback + Ebook)
Leadership & Managing People Special Offer34.95View Details Are you a good boss--or a great one? Get more of the management ideas you want, from the authors you trust, with "HBR's 10 Must Reads on Managing People... -
Two Interpersonal Challenges
Leadership & Managing People Case Study11.95View Details This case uses two important examples based at the Stanford Hospital. In the first, Joe Kelly is diagnosed with fast-growing lung cancer and must quickly... -
Ramesh Patel at Aragon Entertainment Limited
Leadership & Managing People Case Study11.95View Details Ramesh Patel, a high potential employee, was excited to be named to the company's New Horizons Board, a select team responsible for producing recommendations... -
Grabbed! How the PMD Ban Almost Immobilised the Food Delivery Industry
Organizational Development Case Study11.95View Details In 2013, the Land Transport Authority (LTA) published the Land Transport Master Plan 2013, where additional foci were placed on improving commuters' experiences... -
Negotiation Advice: A Synopsis
Strategy & Execution Case Study8.95View Details Distills the negotiation advice of more than a dozen general books on negotiation. Compares and contrasts specific prescriptions and organizes the books... -
HBR Emotional Intelligence Ultimate Boxed Set (14 Books) (HBR Emotional Intelligence Series)
250.00View Details How to be human at work. HBR's Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of... -
Note on Difficult Conversations in the Family Enterprise
Management Case Study8.95View Details The best time to have a difficult conversation is, ideally, as soon as possible. Engaging in challenging conversations early can produce beneficial results... -
Order out of Chaos: Win Every Negotiation, Thrive in Adversity, and Become a World-Class Communicator
Management Book30.00View Details Learn how to become a world-class communicator and, in doing so, become the best negotiator you can be. As one of the world's most experienced kidnap-for-ransom... -
HBR Guide to Remote Work Toolkit
79.95View Details Get your best work done, no matter where you do it. Working remotely gives you more flexibility in how and where you do your job. But being part of a... -
Double Career Negotiation (B): Confidential Instructions for the Medical Doctor
Leadership & Managing People Case Study8.95View Details Supplement to case IN1225. A scored 1-on-1 multi-issue negotiation between two romantic partners (an MBA student and medical doctor). After being away... -
Communicating for Results: A Harvard ManageMentor Curated Collection
Communication Special Offer125.00View Details Effective communication is a key driver for achieving desired results on a personal or business level. This interactive online course includes four critical... -
Harvard Business Review Family Business Handbook Toolkit
150.00View Details Navigate the complex decisions and critical relationships necessary to create and sustain a healthy family business--and business family. Though "family... -
You Can't Make a Tomelette without Breaking Some Greggs: Toxic Management Lessons from "Succession" (and What to Do Instead)
Management Book22.00View Details HBR's Antidote to the Logan Roy School of Toxic Leadership. For four unforgettable seasons, "Succession" has riveted viewers inside and outside the business... -
Curiosity (HBR Emotional Intelligence Series)
Management Book19.99View Details Open yourself to new possibilities. Curiosity is a powerful tool for leaders. It can help you cope with complexity, learn from challenging conversations,... -
Shenzhen Filtroil: Finding Balance
Global Business Case Study11.95View Details Jeremy Leahman, president of Filtroil, Inc., and Albert Randolph, founder of the firm, had partnered with a supplier in China to ramp up the manufacture... -
Michael Lester at Lachlan Consulting
Leadership & Managing People Case Study11.95View Details Michael Lester, a consultant with Lachlan, was frustrated by his client's unwillingness to provide key data for an important presentation. Lester must...
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How to Get the Help You Need
Leadership & Managing People Magazine ArticleWe're often reluctant to ask for help because of the social threats involved--uncertainty, risk of rejection, potential for diminished status, relinquishment... -
It’s Your Job to Tell the Hard Truths
Difficult conversations Digital ArticleYour company’s growth depends on it. -
To Guide Difficult Conversations, Try Using Compassion
Difficult conversations Digital ArticleKindness is rarely inappropriate. -
4 Ways to Manage an Emotionally Needy Employee
Managing people Digital ArticleSupport them while setting boundaries. -
Four Tools For Defeating Denial
Leadership Digital ArticleDenial dogged my travels around the world these past weeks. At a World Economic Forum gathering in Dubai just before Dubai World’s debt problems made headlines, the head Sheikh touted Dubai’s superiority over the West for problems that Dubai had seemingly avoided. But the idle cranes and empty buildings I saw were monuments to denial […] -
How to Respond to an Offensive Comment at Work
Managing conflicts Digital ArticleKnow when it’s worth speaking up. -
What Is Active Listening?
Managing yourself Digital ArticleTips for practicing this essential communication skill. -
Before You Respond to that Email, Pause
Communication Digital ArticleAnd follow the four C's of effective communication. -
Listening to People
Listening skills Magazine ArticleRecently the top executives of a major manufacturing plant in the Chicago area were asked to survey the role that listening plays in their work. Later, an executive seminar on listening was held. Here are three typical comments made by participants: “Frankly, I had never thought of listening as an important subject by itself. But […] -
How to Survive a Direct Attack
Difficult conversations Digital ArticleThe annual shareholder meeting of Yahoo! Inc. last month was an “unlikely lovefest” — according to the report of the event in the New York Times — unlikely because the company’s stagnant stock price and poor performance against its competitors would seem to have invited a more critical session. The lovefest carried through more than […]