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How to Get the Help You Need
Leadership & Managing People Magazine ArticleWe're often reluctant to ask for help because of the social threats involved--uncertainty, risk of rejection, potential for diminished status, relinquishment... -
Are You Worried That Your New Colleagues Resent You?
Managing conflicts Digital ArticleHow to address the problem quickly. -
Understanding China's Hard Line on Hong Kong
Leadership & Managing People Digital ArticleHong Kong's protesters are unlikely to change any minds in Beijing. -
It’s Your Job to Tell the Hard Truths
Difficult conversations Digital ArticleYour company’s growth depends on it. -
To Guide Difficult Conversations, Try Using Compassion
Difficult conversations Digital ArticleKindness is rarely inappropriate. -
A Study of 1,100 Employees Found That Remote Workers Feel Shunned and Left Out
Leading teams Digital ArticleHere are seven ways managers can help them feel included. -
Why Family Businesses Need to Find the Right Level of Conflict
Finance & Accounting Digital ArticleToo little conflict can be as big a problem as too much. -
How to Manage Conflict in Virtual Teams
Leading teams Digital ArticleA little friction can be productive, but teams that aren’t co-located present special challenges. -
4 Ways to Manage an Emotionally Needy Employee
Managing people Digital ArticleSupport them while setting boundaries. -
Four Tools For Defeating Denial
Leadership Digital ArticleDenial dogged my travels around the world these past weeks. At a World Economic Forum gathering in Dubai just before Dubai World’s debt problems made headlines, the head Sheikh touted Dubai’s superiority over the West for problems that Dubai had seemingly avoided. But the idle cranes and empty buildings I saw were monuments to denial […] -
How to Respond to an Offensive Comment at Work
Managing conflicts Digital ArticleKnow when it’s worth speaking up. -
What Is Active Listening?
Managing yourself Digital ArticleTips for practicing this essential communication skill. -
Before You Respond to that Email, Pause
Communication Digital ArticleAnd follow the four C's of effective communication. -
Listening to People
Listening skills Magazine ArticleRecently the top executives of a major manufacturing plant in the Chicago area were asked to survey the role that listening plays in their work. Later, an executive seminar on listening was held. Here are three typical comments made by participants: “Frankly, I had never thought of listening as an important subject by itself. But […] -
How to Survive a Direct Attack
Difficult conversations Digital ArticleThe annual shareholder meeting of Yahoo! Inc. last month was an “unlikely lovefest” — according to the report of the event in the New York Times — unlikely because the company’s stagnant stock price and poor performance against its competitors would seem to have invited a more critical session. The lovefest carried through more than […] -
Assessment: Are People Likely to Misunderstand You?
Managing conflicts Digital ArticleAnswer these questions to see how you compare with others. -
How to Negotiate with Someone More Powerful than You
Negotiation strategies Best PracticeBuck up and get results. -
How to Give Feedback to Someone Who Gets Crazy Defensive
Communication Digital ArticleStick to the facts. -
Research: Negotiating Is Unlikely to Jeopardize Your Job Offer
Communication Digital ArticleA series of seven studies found that candidates have more power than they assume. -
Overcoming Your Fear of Giving Tough Feedback
Communication Digital ArticleYou're not doing anyone a favor by avoiding conflict.
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Stop Playing Favorites
Managing people Magazine ArticleAll managers have in-groups and out-groups. Here’s how to manage those dynamics more effectively. -
When Your Employee Feels Angry, Sad, or Dejected
Managing employees Magazine ArticleThe right—and wrong—ways to respond -
When Your New Boss Is a Micromanager
Managing yourself Digital ArticleWhy they might be hovering — and what you can do about it. -
Why Cofounder Partnerships Fail — and How to Make Them Last
Entrepreneurs and founders Digital ArticleNearly half of startup founders ultimately buy out their cofounder due to interpersonal rifts and power struggles. -
How to Get Your Colleagues On Board with Your Idea
Managing conflicts Digital ArticleOvercoming four common roadblocks you might face when trying to get someone to change their mind, agree with you, or take action. -
5 Traps to Avoid as You Gain Power as a Leader
Power and influence Digital ArticlePower will change you — and your relationships. How you wield it can make or break your success. -
When Your Team Offloads Their Stress onto You
Managing employees Digital ArticleFive strategies for taking care of yourself so you can care for others. -
How to Get Your Team to Actually Speak Up
Leadership Digital ArticleTactics to help managers create a culture of psychological safety, transparency, and trust. -
The Importance of Setting Boundaries with Your Mentor
Mentoring Digital ArticleWhen communicated thoughtfully, clear limits lead to a positive and mutually respectful relationship. -
How to Work for an Overly Critical Boss
Managing up Digital ArticleFive strategies to consider when every task, no matter how small, seems to invite scrutiny. -
Use Active Listening to Help a Colleague Make a Hard Decision
Listening skills Digital ArticleDon’t jump straight to problem-solving. -
How to Talk to an Employee Who Isn’t Meeting Expectations
Difficult conversations Digital ArticleIt’s an opportunity to address the gap between the work they’re delivering and the company’s goals. -
When Someone You Manage Isn’t Following the Return-to-Office Policy
Managing people Digital ArticleHow to strike a balance between enforcing company mandates and supporting the needs of your team. -
Research: Negotiating Is Unlikely to Jeopardize Your Job Offer
Negotiating skills Digital ArticleA series of seven studies found that candidates have more power than they assume. -
4 Common Types of Team Conflict — and How to Resolve Them
Leadership and managing people Digital ArticleAdvice backed by three decades of research into thousands of team conflicts around the world. -
Research: When Employees Identify with Their Company, They’re Less Likely to Recognize Gender Discrimination
Workplace discrimination Digital ArticleBeware the “not here” bias. -
The Art of Asking Smarter Questions
Interpersonal skills Magazine ArticleThese five techniques can drive great strategic decision-making. -
For Success with AI, Bring Everyone On Board
AI and machine learning Magazine ArticleWhen you include rank-and-file employees, you’ll improve your overall performance. -
How to Gracefully Decline a Promotion
Career transitions Best PracticeThere’s no need to give an exhaustive explanation for your decision. But you should frame it strategically. -
Lessons from Beyoncé on Navigating Exclusion
Diversity and inclusion Digital ArticleThe star’s path from CMA Awards backlash to Cowboy Carter is a case study in strategic response.
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Developmental Network Questionnaire
Organizational Development Case Study11.95View Details The Developmental Network Questionnaire is an instrument designed to reveal information about the sources of developmental assistance in an individual's... -
Anthony Starks at InSiL Therapeutics (B)
Leadership & Managing People Case Study5.00View Details This case accompanies the (A) case from Anthony Starks's perspective. -
AIP Healthcare Japan: Investing in Japan's Retirement Home Market
Sales & Marketing Case Study11.95View Details The CEO of a health care-based REIT is considering alternative nursing home investment strategies. Students must consider macro-industry trends, scale... -
Decision-Making Exercise (A)
Leadership & Managing People Case Study8.95View Details Provides questionnaires so students can compare their experiences with different decison-making processes. Students read "Growing Pains," a Harvard Business... -
Eugene Kirby (A)
Organizational Development Case Study11.95View Details ... -
MBA Entrepreneurs: Crowdfunding Wipebook (B) Year Two: Growth and Obstacles
Innovation & Entrepreneurship Case Study5.00View Details Supplement to case HEC143. The Wipebook case follows a start-up company over a two-year period. The company originated from a product idea proposed by... -
Dr. Amita Joshi at Samuel Drugs Limited
Leadership & Managing People Case Study11.95View Details "AWARD-WINNING CASE: Adjudged second best case at the ISB Case Competition 2010 held in partnership with the Richard Ivey School of Business and the Association... -
Making the Tough Team Call (B)
Global Business Case Study5.00View Details This case reports the actions taken and personal reflections of team members described in Case A, "Making the Tough Team Call (A)" (UVA-OB-0705). Set... -
Transforming Verizon: A Platform for Change
Leadership & Managing People Case Study11.95View Details A new CEO steps into the shoes of his long-serving predecessor who had created the U.S. telecommunications giant via a series of acquisitions and, before... -
Never Stop Learning: Stay Relevant, Reinvent Yourself, and Thrive
30.00View Details Keep learning, or risk becoming irrelevant. It's a truism in today's economy: the only constant is change. Technological automation is making jobs less... -
Ponce de Leon: Confidential Instructions for Poppie Santoni, Director
Leadership & Managing People Case Study8.95View Details Ponce de Leon (POL) is a four-party negotiation exercise in which a film studio is trying to sign a major actress to star in an upcoming movie. The negotiation... -
Working Identity, Updated Edition, With a New Preface: Unconventional Strategies for Reinventing Your Career
30.00View Details Strategies that successful career changers use--and how to make them work for you. Nearly all of us have entertained the notion of changing careers. Feeling... -
Serena and Lily
Leadership & Managing People Case Study11.95View Details The Serena and Lily case describes three challenging situations faced by Lily Kanter, CEO of Serena and Lily, a luxury home goods company. The first vignette... -
Nokia: The Inside Story of the Rise and Fall of a Technology Giant
Leadership & Managing People Case Study11.95View Details The case examines the downward spiral of Nokia, the mobile technology giant that once conquered the world, seen from the perspective of 'insiders' - based... -
When Sparks Fly: Harnessing the Power of Group Creativity
24.00View Details Where do the best creative ideas come from? Most managers assume that it's the readily identifiable "creative types" that offer the quickest route to... -
VCPE Strategy Vignettes II
Innovation & Entrepreneurship Case Study8.95View Details These three vignettes present various issues around the strategy and management of venture capital and private equity firms. In one, a senior partner... -
Eugene Kirby (B)
Organizational Development Case Study5.00View Details Supplements the (A) case. -
Managing Your Mentor
Organizational Development Case Study11.95View Details A young, female investment banker has just been unexpectedly promoted to managing director of her group-but she'll be taking her mentor's job while he... -
Self-Awareness (HBR Emotional Intelligence Series)
19.99View Details Self-awareness is the bedrock of emotional intelligence that enables you to see your talents, shortcomings, and potential. But you won't be able to achieve...
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Developmental Network Questionnaire
Organizational Development Case Study11.95View Details The Developmental Network Questionnaire is an instrument designed to reveal information about the sources of developmental assistance in an individual's... -
How to Get the Help You Need
Leadership & Managing People Magazine ArticleWe're often reluctant to ask for help because of the social threats involved--uncertainty, risk of rejection, potential for diminished status, relinquishment... -
Are You Worried That Your New Colleagues Resent You?
Managing conflicts Digital ArticleHow to address the problem quickly. -
Understanding China's Hard Line on Hong Kong
Leadership & Managing People Digital ArticleHong Kong's protesters are unlikely to change any minds in Beijing. -
Anthony Starks at InSiL Therapeutics (B)
Leadership & Managing People Case Study5.00View Details This case accompanies the (A) case from Anthony Starks's perspective. -
It’s Your Job to Tell the Hard Truths
Difficult conversations Digital ArticleYour company’s growth depends on it. -
AIP Healthcare Japan: Investing in Japan's Retirement Home Market
Sales & Marketing Case Study11.95View Details The CEO of a health care-based REIT is considering alternative nursing home investment strategies. Students must consider macro-industry trends, scale... -
To Guide Difficult Conversations, Try Using Compassion
Difficult conversations Digital ArticleKindness is rarely inappropriate. -
A Study of 1,100 Employees Found That Remote Workers Feel Shunned and Left Out
Leading teams Digital ArticleHere are seven ways managers can help them feel included. -
Why Family Businesses Need to Find the Right Level of Conflict
Finance & Accounting Digital ArticleToo little conflict can be as big a problem as too much.