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Six Basics for General Managers
Leadership & Managing People Magazine ArticleSuccessful general managers stress fundamentals. Whatever their leadership style, they invariably focus their efforts on the six tasks that lay the foundation... -
Make the Sales Task Clear
Sales & Marketing Magazine ArticleA sales task is clear if sales result from a salesperson's efforts to sell, if performance feedback is timely, and if that feedback is accurate. Management... -
Enemies of Trust
Organizational Development Magazine ArticleResearchers have established that trust is critical to organizational effectiveness. Being trustworthy yourself, however, does not guarantee that you... -
They're Not Employees, They're People
Organizational Development Magazine ArticleIn this essay, business thinker Peter Drucker examines the changing dynamics of the workforce--in particular, the need for organizations to take just... -
The Deepest Deficit: Trust
Leadership & Managing People Digital ArticleWe recently traveled back from interesting assignments at a high profile consumer goods company and a global pharma firm. In true British fashion, we... -
Leadership in a (Permanent) Crisis
Leadership & Managing People Magazine ArticleThe current economic crisis is not just another rough spell. Today's mix of urgency, high stakes, and uncertainty will continue even after the recession... -
Manager: Master and Servant of Power (HBR OnPoint Enhanced Edition)
Leadership & Managing People Magazine ArticleWhen workers withdraw commitment to their jobs or allow resentments toward bosses, subordinates, and others to grow and fester, it isn't because bosses... -
What Really Works
Leadership & Managing People Magazine ArticleWhen it comes to improving business performance, managers have no shortage of tools and techniques from which to choose. But what really works? What's... -
Ways Chief Executive Officers Lead
Leadership & Managing People Magazine ArticleCEOs inspire sentiments from awe to wrath, but there is little debate over their importance in the business world. Their decisions change companies and... -
How to Make People Decisions
Organizational Development Magazine ArticlePeople decisions are long lasting in their consequences and difficult to unmake. At most one third of such decisions come out right. Executives who take... -
The Case of the Floundering Expatriate (HBR Case Study)
Leadership & Managing People Magazine ArticleFrank Waterhouse, CEO of Argos Diesel, Europe, is exasperated. Bert Donaldson, who arrived in Zurich a year ago to create a European team--to facilitate... -
Let's Hear It for B Players
Organizational Development Magazine ArticleIn the much-heralded war for talent, it's hardly surprising that companies have invested a lot of time, money, and energy in hiring and retaining star... -
Musings on Management
Leadership & Managing People Magazine ArticleHenry Mintzberg, a professor of management at McGill University in Canada and at INSEAD in France, takes aim at the hype surrounding management fads and... -
Seasoned Executive's Decision-Making Style
Leadership & Managing People Magazine ArticleLeaders make decisions every day of their lives, but how they do it changes dramatically over the course of their careers. At lower levels, the job is... -
When the Boss Won't Budge (HBR Case Study and Commentary)
Leadership & Managing People Magazine ArticleAllerGen, a young biotechnology firm, is heading for trouble, possibly even bankruptcy. The company's one product--a vaccine for people allergic to cats--may... -
What Great Remote Managers Do Differently
Collaboration and teams Digital ArticleRemote work brought a subtle but important shift in how employees expect their managers to work with them. -
When Consultants and Clients Clash (Commentary for HBR Case Study)
Leadership & Managing People Magazine ArticleThis fictitious case study by Idalene F. Kesner, the Frank P. Popoff Professor at Indiana University, and Sally Fowler, assistant professor at Victoria... -
What Email, IM, and the Phone Are Each Good For
Communication Digital ArticlePlus a few thoughts on the handwritten note. -
Why Managers Shouldn't Have the Final Say in Performance Reviews
Leadership & Managing People ResearchA new method to make sure employees are evaluated fairly. -
What's Holding Women Back?
Organizational Development Magazine ArticleThe research firm Catalyst presents new findings on the barriers that keep women from advancing through the corporate ranks. Its recent survey of Fortune...
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Taran Swan at Nickelodeon Latin America (D)
Leadership & Managing People Case Study5.00View Details Supplements the (A) case. -
Marshall & Gordon: Designing an Effective Compensation System (A)
Leadership & Managing People Case Study11.95View Details CEO Kelly Browne wrestles with the design of a new compensation system to promote the collaboration and cross-selling necessary for supporting her firm's... -
Coca-Cola Company (A): The Rise and Fall of M. Douglas Ivester (Abridged)
Leadership & Managing People Case Study11.95View Details This is a shortened version of The Coca-Cola Company (A): The Rise and Fall of M. Douglas Ivester, HBS case #9-800-355. It eliminates some background... -
Black & Decker-Eastern Hemisphere and the ADP Initiative (A)
Global Business Case Study11.95View Details Bill Lancaster, the new president of Black & Decker-Eastern Hemisphere, attempts to introduce a new performance appraisal and management development system.... -
Peter Browning and Continental White Cap (B)
Leadership & Managing People Case Study5.00View Details Describes the new divisional vice president's decisions and strategies in his first full year of management there. His influence style and tactics are... -
General Electric's 20th Century CEOs (Abridged)
Leadership & Managing People Case Study11.95View Details General Electric thrived in every decade of the 20th century. Since its founding in 1892, GE has placed a high value on picking and training the best... -
Arthur D. Little, Inc.
Leadership & Managing People Case Study11.95View Details Charlie LeMantia, the president and CEO of Arthur D. Little (ADL), a leading consulting firm, is trying to decide whether the firm has a complete and... -
Tektronix, Inc.: Global ERP Implementation
Technology & Operations Case Study11.95View Details Reviews Tektronix's implementation of an Enterprise Resource Planning (ERP) solution in all three of its global business divisions. This case tells the... -
Tom Tierney at Bain & Co. (A)
Technology & Operations Case Study11.95View Details Bain managing director Tom Tierney is contemplating how best to rotate the office head position between two partners at one of the firm's offices. The... -
Wanxiang Group: A Chinese Company's Global Strategy (B)
Strategy & Execution Case Study5.00View Details Supplements the A Case 308-058. With an almost forty-year history as a business in China, the Wanxiang Group has navigated through the significantly different... -
Aston Martin: A Second Century of Performance and Luxury
Strategy & Execution Case Study11.95View Details Following the March 2016 launch of DB11, Aston Martin Lagonda Ltd.'s first new sports car platform in over a decade, the case discusses the future strategy... -
Teaching Smart People How to Learn (Harvard Business Review Classics)
9.99View Details Why are your smartest and most successful employees often the worst learners? Likely, they haven't had the opportunities for introspection that failure... -
Nike (A) (Condensed)
Leadership & Managing People Case Study11.95View Details Describes the history of Nike, its strategy, and the industry in which it competes. The teaching objective is to ask the student to identify and evaluate... -
The University of Wyoming Men's Basketball Team
Sales & Marketing Case Study11.95View Details At the University of Wyoming, home games played by the men's basketball team generated significant revenues for the Athletics Department through ticket... -
SCORE! Educational Centers (B)
Leadership & Managing People Case Study5.00View Details Supplements the (A) case. -
HBS California Research Center
Innovation & Entrepreneurship Case Study11.95View Details Harvard Business School's (HBS) California Research Center, a three-year experiment initiated in July 1997 to facilitate research, case-writing, and course... -
Ctrip: Scientifically Managing Travel Services
Leadership & Managing People Case Study11.95View Details Ctrip is a $437 million Chinese on-line travel services company with a scientific, data driven approach to management. The case explores Ctrip's founding... -
Netflix: A Creative Approach to Culture and Agility
Organizational Development Case Study11.95View Details By 2018, Netflix had been credited for revolutionizing how viewers consumed entertainment-shifting from ad-fueled linear network programming to a highly... -
Michelle Levene (A)
Organizational Development Case Study11.95View Details Michelle Levene discovers that she is pregnant a few days before receiving an offer for her dream job. The new position would require Levene to travel...
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How Do Firms Adapt to Discontinuous Change? Bridging the Dynamic Capabilities and Ambidexterity Perspectives
Leadership & Managing People Digital ArticleThis article develops a conceptual integration of the dynamic capabilities and ambidexterity perspectives in order to understand how firms adapt to discontinuous... -
Taran Swan at Nickelodeon Latin America (D)
Leadership & Managing People Case Study5.00View Details Supplements the (A) case. -
How to Determine Your Work Style as a New Manager
Early career AdviceAre you a director, an analyzer, a collaborator, or a promoter? -
Marshall & Gordon: Designing an Effective Compensation System (A)
Leadership & Managing People Case Study11.95View Details CEO Kelly Browne wrestles with the design of a new compensation system to promote the collaboration and cross-selling necessary for supporting her firm's... -
Coca-Cola Company (A): The Rise and Fall of M. Douglas Ivester (Abridged)
Leadership & Managing People Case Study11.95View Details This is a shortened version of The Coca-Cola Company (A): The Rise and Fall of M. Douglas Ivester, HBS case #9-800-355. It eliminates some background... -
Black & Decker-Eastern Hemisphere and the ADP Initiative (A)
Global Business Case Study11.95View Details Bill Lancaster, the new president of Black & Decker-Eastern Hemisphere, attempts to introduce a new performance appraisal and management development system.... -
Peter Browning and Continental White Cap (B)
Leadership & Managing People Case Study5.00View Details Describes the new divisional vice president's decisions and strategies in his first full year of management there. His influence style and tactics are... -
General Electric's 20th Century CEOs (Abridged)
Leadership & Managing People Case Study11.95View Details General Electric thrived in every decade of the 20th century. Since its founding in 1892, GE has placed a high value on picking and training the best... -
Arthur D. Little, Inc.
Leadership & Managing People Case Study11.95View Details Charlie LeMantia, the president and CEO of Arthur D. Little (ADL), a leading consulting firm, is trying to decide whether the firm has a complete and... -
Six Basics for General Managers
Leadership & Managing People Magazine ArticleSuccessful general managers stress fundamentals. Whatever their leadership style, they invariably focus their efforts on the six tasks that lay the foundation...
