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Right Away and All at Once: How We Saved Continental (HBR OnPoint Enhanced Edition)
Strategy & Execution Magazine ArticleIn 1994, Continental Airlines was headed for a crash landing--it was quickly running out of customers and cash. Today, the airline is one of the great... -
Research: How Do Warehouse Workers Feel About Automation?
Automation Digital ArticleInterviews with workers from around the world shed light on their hopes and concerns. -
When Your Team Offloads Their Stress onto You
Managing employees Digital ArticleFive strategies for taking care of yourself so you can care for others. -
Managing a Chronic Complainer
Managing people Digital ArticleOffering sympathy and solutions is unlikely to change their behavior. -
Should Some Employees Be Allowed to Work Remotely Even If Others Can't? (HBR Case Study and Commentary)
Leadership & Managing People Magazine ArticleMore than 3,000 office workers at an oil and gas company in Oklahoma City have been telecommuting since the start of the Covid-19 pandemic. Many of them... -
Research: How Different Fields Are Using GenAI to Redefine Roles
AI and machine learning Digital ArticleExamples from customer support, management consulting, professional writing, legal analysis, and software and technology. -
The Performance Management Revolution
Organizational Development Magazine ArticleHated by bosses and subordinates alike, traditional performance appraisals have been abandoned by more than a third of U.S. companies. The annual review's... -
Managing an Employee Who Wants to Impress You All the Time
Managing people Digital ArticleTurn their focus away from you — and back on their work. -
Zeitgeist Leadership
Leadership & Managing People Magazine ArticleCompanies and leaders don't succeed or fail in a vacuum. When it comes to long-term success, the ability to understand and adapt to changing business... -
Management Time: Who’s Got the Monkey?
Delegating Magazine ArticleThe burdens of subordinates always seem to end up on the manager’s back. Here’s how to get rid of them. -
When Great Minds Don’t Think Alike
Neurodiversity Digital ArticleTemple Grandin on how to harness different kinds of thinking for creativity, problem-solving, and innovation. -
What Maslow's Hierarchy Won't Tell You About Motivation
Leadership & Managing People Digital ArticleLeaders need to focus on three basic psychological needs. -
How to Make Even the Most Mundane Tasks More Motivating
Leadership & Managing People Digital ArticleConnect them to a broader goal. -
What Great Remote Managers Do Differently
Collaboration and teams Digital ArticleRemote work brought a subtle but important shift in how employees expect their managers to work with them. -
What Stops People on Your Team from Leaving?
Teams Digital ArticleAsk these four questions in your next one-on-one. -
How to Help an Employee Who Struggles with Time Management
Leadership & Managing People Digital ArticleSeven practical steps for managers. -
Managing a Team with Conflicting Political Views
Leading teams Digital ArticleIt’s possible to keep things civil without an outright ban on talking politics. -
To Coach Junior Employees, Start with 4 Conversations
Leadership & Managing People Digital Article#1: How to build resilience. -
Go Ahead and Ask for More Time on that Deadline
Psychology Digital ArticleNew research suggests your boss may see it as a sign of competence. -
How Confidence Is Weaponized Against Women
Leadership & Managing People Digital ArticleIt's a problem when women are perceived as too confident. Or not confident enough.
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Case Study: Are the Right People in the Right Seats?
Change management Magazine ArticleA new CEO considers changes to her top team. -
Stop Playing Favorites
Managing people Magazine ArticleAll managers have in-groups and out-groups. Here’s how to manage those dynamics more effectively. -
When Your Employee Feels Angry, Sad, or Dejected
Managing employees Magazine ArticleThe right—and wrong—ways to respond -
Build a Corporate Culture That Works
Organizational culture Magazine ArticleStart by thinking about the dilemmas your people will face. -
3 Ways to Support Employees with Bipolar Disorder
Health and behavioral science ResearchResearch-backed recommendations for job design, managerial practice, and culture. -
3 Ways to Compassionately Hold Your Team Accountable
Motivating people Digital ArticleWhy some teams are more successful at meeting deadlines, hitting targets, and growing revenues. -
When Your Team Offloads Their Stress onto You
Managing employees Digital ArticleFive strategies for taking care of yourself so you can care for others. -
5 Signs Your One-on-Ones Aren’t Working
Meeting management Digital ArticleAnd how to make the most of your face time with direct reports. -
3 Challenges to Hybrid Work — and How to Overcome Them
Leading teams Digital ArticleAdvice on aligning schedules, fostering culture, and ensuring productivity. -
When Someone You Manage Isn’t Following the Return-to-Office Policy
Managing people Digital ArticleHow to strike a balance between enforcing company mandates and supporting the needs of your team. -
The Art of Asking Smarter Questions
Interpersonal skills Magazine ArticleThese five techniques can drive great strategic decision-making. -
For Success with AI, Bring Everyone On Board
AI and machine learning Magazine ArticleWhen you include rank-and-file employees, you’ll improve your overall performance. -
When AI Teammates Come On Board, Performance Drops
AI and machine learning Magazine ArticleEven if machine intelligence outperforms people on tasks, it can drag down group productivity. -
Highly Skilled Professionals Want Your Work But Not Your Job
Talent management Magazine ArticleFreelancers are in huge demand today, and they know it. It’s time for new rules of engagement. -
4 Reasons Why Managers Fail
Leadership and managing people Digital ArticleNearly half of all managers report buckling under the stress of their role and struggling to deliver. -
Research: How Different Fields Are Using GenAI to Redefine Roles
AI and machine learning Digital ArticleExamples from customer support, management consulting, professional writing, legal analysis, and software and technology. -
Fighting Loneliness on Remote Teams
Remote work Digital ArticleFour community-building strategies for leaders and managers. -
GenAI Could Make Online Conversations More Civil
Internal communication Digital ArticleNew research examines whether LLMs can teach people conflict-mediation techniques at scale. -
Research Roundup: How the Pandemic Changed Management
Covid Digital ArticleLessons from 69 articles published in top management and applied psychology journals. -
Nurturing Innovation
Innovation Magazine ArticleA great idea isn’t enough. Leaders must create an environment that allows teams to collaborate successfully over time.
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Global Talent Management at Novartis
Global Business Case Study11.95View Details This case tackles the topic of global talent management. It can be used to analyze the performance measurement, incentive, and talent development system... -
Organizing for Performance: Four Vignettes
Strategy & Execution Case Study11.95View Details This case provides four examples of organizations with very different business strategies: Walmart, Starbucks, Harvard Business School, and Google. To... -
CloudFlare, Inc.: Running Hot?
Innovation & Entrepreneurship Case Study11.95View Details In July 2012, the cofounders of CloudFlare, a Silicon Valley startup that protects websites and accelerates their traffic, are considering the implications... -
Tata Steel: A Century of Corporate Social Responsibility
Global Business Case Study11.95View Details For a century, Tata Steel has provided a level of compassion that is unmatched in its sector or its country. But the onslaught of global competition and,... -
First Community Bank (A)
Organizational Development Case Study11.95View Details First Community Bank, a bank-within-a-bank at Bank of Boston, was established in 1990 as a unique venture to serve urban communities. By 1995 it has achieved... -
Conflicting Responsibilities
Leadership & Managing People Case Study8.95View Details Presents a framework for resolving issues in which managers' responsibilities--to shareholders, employees, other stakeholder groups, and to their own... -
The Sponsor Effect: How to Be a Better Leader by Investing in Others
30.00View Details Are you investing in the right people? Many people know the benefit of finding a sponsor--someone who goes beyond traditional mentorship to partner with... -
Otis Elevator: Accelerating Business Transformation with IT
Organizational Development Case Study11.95View Details Focuses on a major transformation of Otis Elevator's infrastructure. Led by the CEO, this transformation represents a remarkable long-term reengineering... -
The Heart of Business: Leadership Principles for the Next Era of Capitalism
30.00View Details How to unleash "human magic" and achieve improbable results. Hubert Joly, former CEO of Best Buy and orchestrator of the retailer's spectacular turnaround,... -
General Electric: Jack Welch's Second Wave (A)
Leadership & Managing People Case Study11.95View Details By the mid 1980's Jack Welch had completely transformed General Electric with more than 300 divestitures and acquisitions since the beginning of the decade.... -
HBR's 10 Must Reads on Managing Across Cultures (with featured article "Cultural Intelligence" by P. Christopher Earley and Elaine Mosakowski)
24.95View Details Put an end to miscommunication and inefficiency--and tap into the strengths of your diverse team. If you read nothing else on managing across cultures,... -
Editora Abril S.A.
Leadership & Managing People Case Study11.95View Details Brazil's media conglomerate Editora Abril S.A. is Latin America's largest publishing and printing company; it publishes books, and comic books, videos,... -
Harvard Business Review Manager's Handbook: The 17 Skills Leaders Need to Stand Out
50.00View Details The one primer you need to develop your managerial and leadership skills. Whether you're a new manager or looking to have more influence in your current... -
Karen Leary (A)
Leadership & Managing People Case Study11.95View Details Describes the evolution of the working relationship of Karen Leary, a new manager of a Merrill Lynch retail branch, and Ted Chung, a new financial consultant... -
Gender Equality in Business: 100 Years of Progress?
Organizational Development Case Study11.95View Details "Gender Equality in Business: 100 Years of Progress?" traces the history of women in management from the early 20th to early 21st century through analysis... -
HBR's 10 Must Reads on Trust (with bonus article "Begin with Trust" by Frances X. Frei and Anne Morriss)
24.95View Details Business success begins with trust. Trust is the basis for all that we do as leaders and as organizations. Employees who trust their employers are more... -
Clifford Chance: Women at Work
Organizational Development Case Study11.95View Details It was October 2013, and global law firm Clifford Chance was coming under fire for the second time in less than a year for reputedly failing to provide... -
Embracing Digital: ING's Pioneering Journey to Agile (Part 1)
Leadership & Managing People Case Study11.95View Details The case starts by describing the transformation of ING Netherlands from a traditional bank with functional hierarchies to an organization that embraces... -
HBR's 10 Must Reads for Executive Teams (with bonus article "Leadership That Gets Results" By Daniel Goleman)
24.95View Details Executive leadership is a team sport. As part of an executive team, you wear many hats. Not only are you responsible for working with other senior leaders... -
Development and Promotion at North Atlantic Hospital
Leadership & Managing People Case Study11.95View Details Dr. Elizabeth Harris, chair of the Department of Anesthesiology (DA) at North Atlantic Hospital (NAH), faces several significant challenges. Staff satisfaction...
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How to Determine Your Work Style as a New Manager
Early career AdviceAre you a director, an analyzer, a collaborator, or a promoter? -
Right Away and All at Once: How We Saved Continental (HBR OnPoint Enhanced Edition)
Strategy & Execution Magazine ArticleIn 1994, Continental Airlines was headed for a crash landing--it was quickly running out of customers and cash. Today, the airline is one of the great... -
7: "How to Turn around a Business without Everyone Hating You" from The Heart of Business: Leadership Principles for the Next Era of Capitalism
Management Book Chapter8.95View Details Hubert Joly, former CEO of Best Buy and orchestrator of the retailer's spectacular turnaround, unveils his personal playbook for achieving extraordinary... -
Research: How Do Warehouse Workers Feel About Automation?
Automation Digital ArticleInterviews with workers from around the world shed light on their hopes and concerns. -
Global Talent Management at Novartis
Global Business Case Study11.95View Details This case tackles the topic of global talent management. It can be used to analyze the performance measurement, incentive, and talent development system... -
When Your Team Offloads Their Stress onto You
Managing employees Digital ArticleFive strategies for taking care of yourself so you can care for others. -
Managing a Chronic Complainer
Managing people Digital ArticleOffering sympathy and solutions is unlikely to change their behavior. -
Should Some Employees Be Allowed to Work Remotely Even If Others Can't? (HBR Case Study and Commentary)
Leadership & Managing People Magazine ArticleMore than 3,000 office workers at an oil and gas company in Oklahoma City have been telecommuting since the start of the Covid-19 pandemic. Many of them... -
Organizing for Performance: Four Vignettes
Strategy & Execution Case Study11.95View Details This case provides four examples of organizations with very different business strategies: Walmart, Starbucks, Harvard Business School, and Google. To... -
Research: How Different Fields Are Using GenAI to Redefine Roles
AI and machine learning Digital ArticleExamples from customer support, management consulting, professional writing, legal analysis, and software and technology.
