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Is it Time for Mutiny?
Managing people Digital ArticleA close study of the real thing — seafarers’ insurrections during the Age of Discovery — might help you decide. -
How to Push Your Team to Take Risks and Experiment
Experimentation Digital ArticleNormalize failure. No, really: Do it. -
Managers Can Drive Their Subordinates Mad
Managing people Magazine ArticleWe are all familiar with and horrified by the stories that came out of Guyana about the Reverend Jim Jones and the mass suicide that occurred at Jonestown. After the dust had settled, everyone wanted to know how so many people could have believed in one person so completely that they would commit suicide to […] -
Making Caregiving Compatible with Work
Gender Digital ArticleChanging demographics will change the demands on your workers. -
Management Women and the New Facts of Life
Managing people Magazine ArticleTwo facts matter to business: only women have babies and only men make rules. -
The Art of Evidence-Based Medicine
Decision making and problem solving Digital ArticleA one-size-fits-all approach isn’t good for patients. -
Getting Your Team to Buy into a Big Change
Change management Digital ArticleResearchers studied backlash to change at five elite law firms — and how leadership eventually won the skeptics over. -
Thinking Ahead: Power Tactics
Managing people Magazine ArticleBeneath the general principles, attitudes, and ideals of “human relations” lie the actual tactics and day-to-day techniques by which executives achieve, maintain, and exercise power. In the current enthusiasm for “democratizing” business procedures, these hard, practical devices tend to be overlooked. Yet they exist just the same—and, in many ways, do not depart substantially from […] -
We Just Can’t Handle Diversity
Diversity and inclusion Magazine ArticleA research roundup -
4 Ways to Manage an Emotionally Needy Employee
Managing people Digital ArticleSupport them while setting boundaries. -
The Misunderstood Gen X Manager
Age and generational issues Digital ArticleA quick skim through just a few of the discussions taking place on the HBR Answer Exchange’s live event with Tammy Erickson suggests there’s a whole lot of misunderstanding going on between Generation X managers and their Boomer and Gen Y colleagues and supervisors. Dress codes, goals and expectations, and office politics are all on […] -
The Surprising Power of Questions
Leadership & Managing People Magazine ArticleAsking questions is a uniquely powerful tool for unlocking value in organizations: It spurs learning and the exchange of ideas, it fuels innovation and... -
Forgive and Remember: How a Good Boss Responds to Mistakes
Managing people Digital ArticleRecently, I posted a list of 12 Things Good Bosses Believe. Now I’m following up by delving into each one of them. This post is about the eighth belief: “One of the best tests of my leadership — and my organization — is “what happens after people make a mistake?” I have authored or co-authored […] -
How to Avoid Virtual Miscommunication
Managing people Digital ArticleLong-distance collaboration requires a special set of skills and sensitivity. -
Memo to a Young Leader: What Kind of Boss Are You?
Managing people Digital ArticleI spend a lot of time thinking and writing about the challenges of talented young people frustrated with life inside big organizations–game-changers who spend much of their time questioning authority . In this post, I’d like to turn the tables and address talented young people who find themselves exercising authority: leading a project team, running […] -
How to Manage Your Team's Workload After Layoffs
Leadership & Managing People Digital ArticleProtect your employees from burnout, prioritize retention, and visualize long-term success. -
Ten Principles to Live by in Fiercely Complex Times
Leadership & Managing People Digital ArticleIf you're like most people I work with in companies, the demands come at you from every angle, all day long, and you have to make difficult decisions... -
Managing the Immoral Employee
Leadership & Managing People Digital ArticleDon't confuse competence with integrity. -
Balancing Parenting and Work Stress: A Guide
Managing people Digital ArticleTen tips. -
Create Colleagues, Not Competitors
Organizational Development Magazine ArticleTo maximize information exchange among employees, don't reward individual performance.
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Stop Playing Favorites
Managing people Magazine ArticleAll managers have in-groups and out-groups. Here’s how to manage those dynamics more effectively. -
5 Traps to Avoid as You Gain Power as a Leader
Power and influence Digital ArticlePower will change you — and your relationships. How you wield it can make or break your success. -
3 Ways to Compassionately Hold Your Team Accountable
Motivating people Digital ArticleWhy some teams are more successful at meeting deadlines, hitting targets, and growing revenues. -
How Gen AI Can Make Work More Fulfilling
AI and machine learning Digital ArticleResearch-backed ways to increase employees’ enjoyment of work by reducing time spent on unpleasant tasks. -
When Your Team Offloads Their Stress onto You
Managing employees Digital ArticleFive strategies for taking care of yourself so you can care for others. -
Research: Why We Choose the Hard Way to Do Tedious Tasks
Health and behavioral science Digital ArticleAnd how to stop getting stuck in ruts. -
5 Signs Your One-on-Ones Aren’t Working
Meeting management Digital ArticleAnd how to make the most of your face time with direct reports. -
3 Ways to Make a Request That Doesn’t Feel Coercive
Managing people Digital ArticleTo get an authentic yes, give your employee room to say no. -
How to Talk to an Employee Who Isn’t Meeting Expectations
Difficult conversations Digital ArticleIt’s an opportunity to address the gap between the work they’re delivering and the company’s goals. -
4 Strategies to Guide Your Team Through a Departmental Transition
Organizational change Digital ArticleStart by communicating the “why” clearly and authentically. -
When Someone You Manage Isn’t Following the Return-to-Office Policy
Managing people Digital ArticleHow to strike a balance between enforcing company mandates and supporting the needs of your team. -
4 Common Types of Team Conflict — and How to Resolve Them
Leadership and managing people Digital ArticleAdvice backed by three decades of research into thousands of team conflicts around the world. -
Does Your Organization Have the Energy to Transform?
Strategy Digital ArticleHow managers can measure and manage their company’s capacity for change. -
Research: When Employees Identify with Their Company, They’re Less Likely to Recognize Gender Discrimination
Workplace discrimination Digital ArticleBeware the “not here” bias. -
Before You Start Collaborating with Someone, Talk About Your Work Styles
Having an explicit conversation about your preferences will set the relationship up for success. -
5 Strategies for Improving Mental Health at Work
Mental health Digital ArticleBenefits and conversations around mental health evolved during the pandemic. Workplace cultures are starting to catch up. -
Research: How Ratings Systems Shape User Behavior in the Gig Economy
Human resource management Digital ArticleA study reveals surprising differences between displaying an average score or individual reviews. -
4 Reasons Why Managers Fail
Leadership and managing people Digital ArticleNearly half of all managers report buckling under the stress of their role and struggling to deliver. -
6 Mistakes Leaders Make When Announcing Layoffs
Layoffs Digital ArticleThere’s no way to sugarcoat the bad news. But you can deliver it with respect and compassion. -
5 Well-Intentioned Behaviors That Can Hurt Your Team
Leadership and managing people Digital ArticleHow to tell if your efforts to be supportive are actually counterproductive.
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Developmental Network Questionnaire
Organizational Development Case Study11.95View Details The Developmental Network Questionnaire is an instrument designed to reveal information about the sources of developmental assistance in an individual's... -
Bayonne Packaging, Inc.
Technology & Operations Case Study8.95View Details A printer and paper converter produces customized packaging used by industrial customers to deliver promotional materials, software, luxury beverages,... -
Eugene Kirby (A)
Organizational Development Case Study11.95View Details ... -
Root Capital and the Efficient Impact Frontier
Innovation & Entrepreneurship Case Study11.95View Details In 2015 Root Capital, a pioneer in the impact investing space, began to explore how to more systematically integrate impact and financial management.... -
ATH Technologies (C)
Strategy & Execution Case Study5.00View Details Supplements the (A) case. Designed as an in-class handout. -
Marshall & Gordon: Designing an Effective Compensation System (A)
Leadership & Managing People Case Study11.95View Details CEO Kelly Browne wrestles with the design of a new compensation system to promote the collaboration and cross-selling necessary for supporting her firm's... -
Transpower New Zealand: Evaluating Board Performance
Organizational Development Case Study11.95View Details Mark Verbiest, Chairman of Transpower New Zealand, initiated a performance review of Transpower's board of directors. The review, which took four months... -
Black & Decker-Eastern Hemisphere and the ADP Initiative (A)
Global Business Case Study11.95View Details Bill Lancaster, the new president of Black & Decker-Eastern Hemisphere, attempts to introduce a new performance appraisal and management development system.... -
Erik Peterson at Biometra (A)
Organizational Development Case Study11.95View Details This case describes the problems facing a recent MBA graduate in his job as general manager of a medical device company owned by a parent corporation.... -
Eugene Kirby (B)
Organizational Development Case Study5.00View Details Supplements the (A) case. -
Note on Organizational Culture
Organizational Development Case Study8.95View Details Many people are skeptical of the idea that organizational cultures exert any real effects on individual and organizational behavior. One reason for this... -
Kvadrat: Leading for Innovation
Organizational Development Case Study11.95View Details In 2013, Anders Byriel, CEO of the family-owned Danish textiles company, Kvadrat, considered the firm's strategic plan. In 2000, Byriel and Mette Bendix,... -
HBR's 10 Must Reads on Managing People, Vol. 2 (Paperback + Ebook)
Leadership & Managing People Special Offer34.95View Details Are you a good boss--or a great one? Get more of the management ideas you want, from the authors you trust, with "HBR's 10 Must Reads on Managing People... -
ATH Technologies (D)
Strategy & Execution Case Study5.00View Details Supplements the (A) case. Designed as an in-class handout. -
Ameco Beijing: Benefits of Performance Appraisals
Organizational Development Case Study11.95View Details On January 5, 2015, the chief executive officer of the Beijing Aircraft Maintenance and Engineering Corporation (Ameco) was busy reviewing the company's... -
Craig Parks (B)
Organizational Development Case Study5.00View Details Supplements the (A) case. -
SPARK Schools: Kindling Innovation in South Africa's Primary Schools
Leadership & Managing People Case Study11.95View Details In response to the education crisis in South Africa, two young MBA graduates start SPARK Schools, a network of low-fee, private primary schools; however,... -
Ron Ventura at Mitchell Memorial Hospital
Organizational Development Case Study8.95View Details Mitchell Memorial Hospital is a 750-bed regional academic medical center in Ohio. Andy Prescott, Chief of the Cardiovascular Center, is reviewing the... -
RBI and the Great White North Franchisee Association
Finance & Accounting Case Study11.95View Details In March 2018, an analyst at an investment management firm in Toronto, Ontario, had to decide whether or not to recommend that his firm establish a position... -
Performance Pay at Safelite Auto Glass (A)
Finance & Accounting Case Study11.95View Details Describes a company's changing of its compensation and incentive plan. In particular, it shows how a change from hourly pay to piece rate pay (for windshield...
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Is it Time for Mutiny?
Managing people Digital ArticleA close study of the real thing — seafarers’ insurrections during the Age of Discovery — might help you decide. -
Why Virtual Brainstorming Is Better for Innovation
Leadership & Managing People AscendNot only is it more fun, it also produces more novel ideas. -
How to Push Your Team to Take Risks and Experiment
Experimentation Digital ArticleNormalize failure. No, really: Do it. -
Developmental Network Questionnaire
Organizational Development Case Study11.95View Details The Developmental Network Questionnaire is an instrument designed to reveal information about the sources of developmental assistance in an individual's... -
Bayonne Packaging, Inc.
Technology & Operations Case Study8.95View Details A printer and paper converter produces customized packaging used by industrial customers to deliver promotional materials, software, luxury beverages,... -
Managers Can Drive Their Subordinates Mad
Managing people Magazine ArticleWe are all familiar with and horrified by the stories that came out of Guyana about the Reverend Jim Jones and the mass suicide that occurred at Jonestown. After the dust had settled, everyone wanted to know how so many people could have believed in one person so completely that they would commit suicide to […] -
Making Caregiving Compatible with Work
Gender Digital ArticleChanging demographics will change the demands on your workers. -
Management Women and the New Facts of Life
Managing people Magazine ArticleTwo facts matter to business: only women have babies and only men make rules. -
The Art of Evidence-Based Medicine
Decision making and problem solving Digital ArticleA one-size-fits-all approach isn’t good for patients. -
Getting Your Team to Buy into a Big Change
Change management Digital ArticleResearchers studied backlash to change at five elite law firms — and how leadership eventually won the skeptics over.
