Mission statements

"Mission" for nonprofits is the same as "profits" for private sector companies. In the private sector, corporations achieve their goals by carefully designing...

Transform your job from something you endure to something that brings you meaning.

Your why may not be what you think it is.

Departments need to be able to define their own approach to achieving the company's collective goals.

Large corporations have long been seen as lumbering, inflexible, bureaucratic - and clueless about global developments. But recently some multinationals...

Strategy begins with a clear decision about what business you're in.

How to bridge the gap between profit and genuine societal contribution.

Can you summarize your company's strategy in 35 words or less? Would your colleagues express it the same way? Very few executives can honestly say yes...

Four key questions to ask as part of the process.

A unified purpose will engage stakeholders, bind them together, and propel them toward their goals.

Some teams, by the very nature of their work, must consistently perform at the highest levels. How do you--as a team leader, a supervisor, a trainer,...

HR departments should be held responsible for their companies' performance, not just for programs that provide services and support to staff.

There’s a clothing drop box down the street that says, “The American Red Cross of Massachusetts is a humanitarian organization, led by volunteers, that provides relief to victims of disasters and helps people prevent, prepare for, and respond to emergencies.” Good enough, so far. But adjacent to those words, in a font four times the […]

The balanced scorecard revolutionized conventional thinking about performance metrics. When Robert Kaplan and David Norton first introduced the concept...

Ask three questions to figure out which one you are.

A five-part framework for leaders.

Five tips to help you avoid cliches and write something memorable.

By personalizing purpose, businesses can boost productivity and job satisfaction.

Step one: Make sure your purpose statement includes key stakeholders. Step two: Make sure your KPIs align.

What are the bedrock principles underlying your company’s mission? This issue’s Spotlight package examines how understanding and openly recognizing them leads to enhanced relationships with stakeholders and stronger business performance.