Organizational change

Three common mistakes to avoid.

Researchers studied backlash to change at five elite law firms — and how leadership eventually won the skeptics over.

Increasingly, it seems, there are just two types of companies left in the world: dot-coms, born on the Internet, and "wanna-dots," established organizations...

Work with these six building blocks.

The results of the HBR World Leadership Survey found that change is indeed everywhere--regardless of country, culture, or corporation. But the idea of...

Six strategies to help you navigate layoffs, reorgs, and economic instability.

Ask any CEO who has overseen a corporate transformation what should have been handled differently, and you are likely to get this answer: "We should have...

Sally Randolph, chief medical officer at American Medical Center, has just learned that the CEO is cancelling the Evidence-Based Management seminar she...

When each step so deeply affects the next, what should come first?

John Browne believes that all companies battling it out in the global information age face a common challenge: using knowledge more effectively than their...

Five best practices.

Wherever you look in business, there's a new level of interest in entrepreneurship. As attention at corporations swings away from retrenchment and toward...

Even before working from home became widespread, digital technology was transforming how and where work gets done and how many people are needed to do...

Editor’s Note: A lot has changed in the world of management since 1979, when this article first appeared, but one thing has not: Companies the world over need to change course. Kotter and Schlesinger provide a practical, tested way to think about managing that change. “It must be considered that there is nothing more difficult […]

Northern Oil is moving offices, and CEO Fritz Schumacher wants to make the most of the move in this fictional case study. He believes that adopting an...

In the wake of the tragedy, the FDNY transformed into a modern emergency management and response organization.

One of the most common business phenomena is also one of the most perplexing: when successful companies face big changes, they often fail to respond effectively....

When William Bratton was appointed police commissioner of New York City in 1994, turf wars over jurisdiction and funding were rife, promotion bore little...

Our ability to manage change hinges on our ability to manage ourselves, including our fears and anxieties.

Unpacking the success of the company that built TikTok, Toutiao, and Douyin.