As the terrorist attacks in Paris were unfolding, and in their immediate aftermath, I found myself glued to Twitter. Just as I’d been during countless other disasters, whether natural or man-made. It may be a new media, but it’s an old impulse – in times of trouble, seek out other humans. Go to the town square. Stay together.
Putting the Right Information on Twitter in a Crisis
Advice for crisis communication managers.
November 20, 2015
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New!
HBR Learning
Crisis Management Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Crisis Management. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Learn how to manage uncertainty, dispel rumors, and help your team recover.