“We’re like a family.” This phrase repeatedly appears on company websites, and many companies strive for this kind of culture. A study of more than 200 Silicon Valley start-ups, for example, showed that founders deliberately cultivated “strong family-like feelings” and “intense emotional bonds” at work.
When Work Feels Like Family, Employees Keep Quiet About Wrongdoing
Mum’s the word.
December 22, 2020
Summary.
Many companies seek to promote a family-like atmosphere to foster loyalty and collegial bonding. But researchers found that one potential downside is that employees who work in a family-like culture are less likely to blow the whistle on a colleague’s misbehavior. To reap the benefits of promoting strong bonds without the costs, organizations may need to take extra steps, including ensuring their culture values fairness over loyalty and protects victims, and framing reporting a transgression as an opportunity to provide help to a fellow employee.
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New!
HBR Learning
Ethics at Work Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Ethics at Work. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Avoid integrity traps in the workplace.