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What Roles Could Generative AI Play on Your Team?
Technology & Operations Digital ArticleSix ways technologies like ChatGPT could change how we work. -
AI Won’t Replace Humans — But Humans With AI Will Replace Humans Without AI
Business and society Digital ArticleThe first step business leaders must take is to experiment, create sandboxes, run internal bootcamps, and develop AI use cases not just for technology workers, but for all employees. -
AI Should Augment Human Intelligence, Not Replace It
Business and society Digital ArticleArtificial intelligence isn’t coming for your job, but it will be your new coworker. Here’s how to get along. -
Can AI Teach Us How to Become More Emotionally Intelligent?
Strategy & Execution Digital ArticleAlgorithms are getting better at analyzing how tone, facial expression, and dozens of other verbal and non-verbal cues influence communication. -
Identifying Unmet Needs in a Digital Age
Innovation Magazine ArticleA four-part framework for diversifying how and where you look -
Do Algorithms Make Better — and Fairer — Investments Than Angel Investors?
Algorithms Digital ArticleIt depends on the investor. -
Where Is Tech Going in 2023?
AI and machine learning Digital ArticleSix trends that will define the next year, according to McKinsey experts. -
Are You Prepared to Be Interviewed by an AI?
Job interviews Digital ArticleResearch-backed advice to help you face an algorithm. -
6 Actions CEOs Must Take During a Cyberattack
Cybersecurity and digital privacy Digital ArticleLessons from the Colonial Pipeline ransomware attack. -
How Generative AI Will Transform Knowledge Work
Technology & Operations Digital ArticleManagers can take steps to help employees realize the potential benefits. -
How Leading Consultancies Can Better Manage AI Risk
Technology & Operations Digital ArticleEight steps to navigate this new technological landscape strategically and ethically. -
Why Algorithm-Generated Recommendations Fall Short
Technology & Operations ResearchThey overly rely on our past behaviors to predict our future preferences. But there's a better way. -
Automating Data Analysis Is a Must for Midsize Businesses
Digital transformation Digital ArticleThree strategies to help you get started. -
How to Address the Supply-Chain Staffing Crisis
Operations and supply chain management Digital ArticleIt’s more complicated than simply implementing new technologies. -
5 Rules to Manage AI's Unintended Consequences
Technology & Operations Digital ArticleReinforcement learning can lead you places you don't want to go. -
How AI Can Help Sales Teams Craft More Personalized Pitches
Technology & Operations Digital ArticleHistorically, creating relevant messaging required a lot of leg work and research. New tools make it much easier. -
The Digitally Literate Organization
Technology & Operations Digital ArticleAccording to the market research firm IDC, to survive and thrive, enterprises across the global economy will need to create some 500 million new digital... -
When Algorithms Make Managers Worse
Algorithms Digital ArticleTechnology can bring out the worst in us — but it doesn’t have to. -
A Step-by-Step Guide to Real-Time Pricing
Pricing strategy Magazine ArticleAn advanced AI model considers much more than what competitors are charging. -
The Pitfalls of Pricing Algorithms
Customer experience Magazine ArticleBe mindful of how they can hurt your brand.
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PittaRosso (B): Human and Machine Learning
Sales & Marketing Case Study5.00View Details This case supplements the "PittaRosso: Artificial Intelligence-Driven Pricing and Promotion" case, and provides major highlights on what happened at the... -
Machine Learning Concepts: An Educational Game Simulation
Technology & Operations Case Study11.95View Details This is a game simulation case on Machine Learning (ML) and can be used in the classroom to introduce to students the foundational concepts of ML. The... -
Kwai: A Story of Innovation Within an Online Content Community
Management Case Study11.95View Details China's second largest video sharing platform, Kwai, does not consider itself to be a commercial company, but rather a network of people who share common... -
The AI-Savvy Leader: Nine Ways to Take Back Control and Make AI Work
Management Book32.00View Details Leaders, don't let AI get the best of you. The AI transformation is underway, but where are the leaders who will ensure their companies implement AI successfully... -
The Year in Tech, 2023: The Insights You Need from Harvard Business Review
22.95View Details A year of HBR's essential thinking on tech--all in one place. Easy-to-use AI tools, contactless commerce, crypto for business, the mature metaverse--new... -
The Latest Research: Generative AI
Management Tool59.95View Details Spur the GenAI conversations that will move your organization forward. There's plenty of uncertainty surrounding GenAI. Security breaches, ethical considerations,... -
Artea (B): Including Customer-level Demographic Data
Sales & Marketing Case Study8.95View Details This collection of exercises aims to teach students about 1)Targeting Policies; and 2)Algorithmic bias in marketing-implications, causes, and possible... -
Shanty Real Estate: Updated Confidential Information for iBuyer
Sales & Marketing Case Study8.95View Details Shanty is a simulation in which students inhabit the role of either a traditional home buyer or an iBuyer, both bidding on the same condo. The traditional... -
Ubiquitous Surveillance (A)
Organizational Development Case Study11.95View Details This case set is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values.... -
HBR Guide to AI Basics for Managers
21.95View Details AI is ready for business. Are you ready for AI? From financial modeling and product design to performance management and hiring decisions, AI and machine... -
Artificial Intelligence in Accounting
Finance & Accounting Case Study11.95View Details As artificial intelligence (AI) evolved, it started to be applied in a wide range of industries and functions. Its use allowed for the automation of data... -
Shanty Real Estate: Confidential Information for iBuyer 1
Sales & Marketing Case Study8.95View Details Shanty is a simulation in which students inhabit the role of either a traditional home buyer or an iBuyer, both bidding on the same condo. The traditional... -
Recommendation Algorithms and Politics on Social Media (A)
Management Case Study11.95View Details This case set is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values.... -
Disney+ and Machine Learning in the Streaming Age
Management Case Study11.95View Details Machine learning has been used to create value in various ways across a broad swath of industries. In this case, students will explore uses for machine... -
Radically Human: How New Technology Is Transforming Business and Shaping Our Future
30.00View Details Technology advances are making tech more . . . human. This changes everything you thought you knew about innovation and strategy. In their groundbreaking... -
Move Fast, but without Bias: Ethical AI Development in a Start-up Culture (B)
Management Case Study5.00View Details This case set is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values.... -
Generative AI: The Insights You Need from Harvard Business Review
Management Book22.95View Details The future of AI is here. The world is transfixed by the marvel (and possible menace) of ChatGPT and other generative AI tools. It's clear Gen AI will... -
Artea (C): Potential Discrimination through Algorithmic Targeting
Sales & Marketing Case Study8.95View Details This collection of exercises aims to teach students about 1)Targeting Policies; and 2)Algorithmic bias in marketing-implications, causes, and possible... -
Machine Learning Algorithms to Drive CRM in the Online E-Commerce Site at VMWare
Sales & Marketing Case Study11.95View Details VMW is a leader in software virtualization with approximately USD 6.5 billion annual revenue. VMW sells Workstation that can be bought online (store.vmware.com)... -
PittaRosso: Artificial Intelligence-Driven Pricing and Promotion
Sales & Marketing Case Study11.95View Details PittaRosso, a traditional Italian shoe retailer, is implementing an AI system to provide pricing and promotion recommendations. The system allows them...
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Predictive Models Can Lose the Plot. Here's How to Keep Them on Track.
Management Digital ArticleOne of the players in the 2008 financial crisis was a phenomenon the authors call algorithmic inertia: when organizations use algorithmic models that... -
PittaRosso (B): Human and Machine Learning
Sales & Marketing Case Study5.00View Details This case supplements the "PittaRosso: Artificial Intelligence-Driven Pricing and Promotion" case, and provides major highlights on what happened at the... -
What Roles Could Generative AI Play on Your Team?
Technology & Operations Digital ArticleSix ways technologies like ChatGPT could change how we work. -
AI Won’t Replace Humans — But Humans With AI Will Replace Humans Without AI
Business and society Digital ArticleThe first step business leaders must take is to experiment, create sandboxes, run internal bootcamps, and develop AI use cases not just for technology workers, but for all employees. -
AI Should Augment Human Intelligence, Not Replace It
Business and society Digital ArticleArtificial intelligence isn’t coming for your job, but it will be your new coworker. Here’s how to get along. -
When Algorithms Rule, Values Can Wither
Management Digital ArticleOrganizations that aim to develop and deploy responsible AI systems must begin by considering what implicit and systemic biases reside in a technological... -
Improve Key Performance Indicators With AI
Management Digital ArticleIn this second article in a series of four, the researchers behind the 2023 MIT Sloan Management Review-BCG Artificial Intelligence and Business Strategy... -
Can AI Teach Us How to Become More Emotionally Intelligent?
Strategy & Execution Digital ArticleAlgorithms are getting better at analyzing how tone, facial expression, and dozens of other verbal and non-verbal cues influence communication. -
Identifying Unmet Needs in a Digital Age
Innovation Magazine ArticleA four-part framework for diversifying how and where you look -
Machine Learning Concepts: An Educational Game Simulation
Technology & Operations Case Study11.95View Details This is a game simulation case on Machine Learning (ML) and can be used in the classroom to introduce to students the foundational concepts of ML. The...