Innovation

Human systems are just as important as tech.

The first-of-its-kind Clinic of Innovation at Oslo University Hospital works a lot like an outpatient health clinic, but treats ideas rather than patients. Ideas walk in, are diagnosed, and are treated or referred; some are sent home with a prescription for further development, and an appointment for a follow-up visit. In addition to providing technical […]

A framework for opening up your company's strategy process to outside participants without giving away your game plan.

Lessons from IDEO.

When it comes to making visualizations, time really is on your side.

The ousted J.C. Penney chief understood the importance of intuition.

And why your company can’t ignore it.

Normalize failure. No, really: Do it.

Skills leaders need today from the professor who wrote the book on leadership.

Someone in India recently asked me what I thought about an innovation strategy featuring a heavy dose of “imitation.” My response was, “Innovation isn’t Olympic diving.” What did I mean? An individual diver’s scores for an event are a factor of two things: how well they execute their dive, and the “degree of difficulty” of […]

How to use design thinking to make great things actually happen

Companies that excel in managing partnerships for innovation put a great deal of effort into im-proving their ability to collaborate. Their plans address...

When given a choice between getting $1,000 with certainty, or having a 50% chance of getting $2,500, most people will choose the certain $1,000 — even though the expected value (the average value over repeated trials) of the uncertain option is $1,250. Most people would reject a gamble where they would gain $100 if a […]

Alan Kay was one of the dozen or so scientists who invented the personal computer. Alan and the other pioneers like Doug Englebart, were not aiming to create a new generic technology with the PC but rather their goal was to create tools to augment human intelligence individually and collectively. By studying the long journey […]

By thoroughly mapping the job a customer is trying to get done, a company can discover opportunities for breakthrough products and services.

Without a clear process, people get discouraged.

The approach, once used primarily in product design, is now infusing corporate culture.

Examples from MassMutual, Starwood Hotels, and Marriott.

Lessons from 18F, a U.S. government digital services office.

And how to support them.

In 2016, Akira Fukabori and Kevin Kajitani, aeronautical engineers at All Nippon Airways Co., Ltd., began to wonder why, in a world of accelerating globalization...

Biogen, Inc., a Cambridge, MA-based biotechnology company, is wrapping up a project to develop a new manufacturing process for a new drug product that...

New Tools to Overcome the Human Barriers to Change. Leaders know that their job is to transform their organizations to keep pace with technology and an...

Tim Trowac and Dave Rahall, two former investment bankers, skillfully execute the leveraged buyout of a golf ball recycling company after working intensely...

Supplements the A case.

This case accompanies the (A) case from Anthony Starks's perspective.

This case touches on the problems faced by a company, a global leader with a presence all over the world, dedicated to selling machinery at high prices...

Dr. Edson Bueno created Amil, Brazil's largest health insurer. Unlike many others, it is vertically integrated. Dr. Bueno has two opportunities for growth....

Supplement to case 117046. The case presents ExxonMobil's response to growing pressure to disclose how climate change will impact their business. This...

This case explores the strategic decision-making process of premium power tools manufacturer Hilti in 1999, when the company was considering implementing...

Like other small shops based in Chongqing, China, Zongshen Industrial Group started by assembling motorcycles from "standard" parts. The quality of its...

CMGI is considering acquiring yesmail, an e-mail marketing firm. In assessing the potential acquisition, it must assess the fit with its own organization,...

Supplements the (A) case. Designed as an in-class handout.

Crystal Lagoons has developed a pioneering, innovative, and environmentally sustainable technology that has been patented worldwide, which allows crystal...

By 2021, streaming had become "the" way to consume music, revitalizing an industry that was seeing double digit growth rates for the first time since...

The case covers real time experiences of the people involved in digital transformation, capture the lessons learned and explain how Faurecia was able...

Supplement to case IN1040. The Alcatel Access Systems Division case highlights the issues and challenges, mainly in terms of product development and innovation,...

In June 2016, Dwayne 'The Rock' Johnson is planning for the upcoming launch of an endeavor that is a first for a Hollywood actor with superstar status-a...

Supplements the (A) case.

In 2008 Joe Justice saw the announcement for the Progressive Insurance X Prize-a $10 million prize aimed at the (im)possibility to build a 100 miles per...

Human systems are just as important as tech.

The first-of-its-kind Clinic of Innovation at Oslo University Hospital works a lot like an outpatient health clinic, but treats ideas rather than patients. Ideas walk in, are diagnosed, and are treated or referred; some are sent home with a prescription for further development, and an appointment for a follow-up visit. In addition to providing technical […]

A framework for opening up your company's strategy process to outside participants without giving away your game plan.

Lessons from IDEO.

When it comes to making visualizations, time really is on your side.

The ousted J.C. Penney chief understood the importance of intuition.

In 2016, Akira Fukabori and Kevin Kajitani, aeronautical engineers at All Nippon Airways Co., Ltd., began to wonder why, in a world of accelerating globalization...

And why your company can’t ignore it.

Normalize failure. No, really: Do it.

Biogen, Inc., a Cambridge, MA-based biotechnology company, is wrapping up a project to develop a new manufacturing process for a new drug product that...