Automation

Five new paradigms for leaders—and employees

Six ways technologies like ChatGPT could change how we work.

The first step business leaders must take is to experiment, create sandboxes, run internal bootcamps, and develop AI use cases not just for technology workers, but for all employees.

Start by having a clear sense of its goals.

Artificial intelligence isn’t coming for your job, but it will be your new coworker. Here’s how to get along.

Interviews with workers from around the world shed light on their hopes and concerns.

Algorithms are getting better at analyzing how tone, facial expression, and dozens of other verbal and non-verbal cues influence communication.

Six trends that will define the next year, according to McKinsey experts.

Three shifts leaders need to make.

Start by assessing tasks, not jobs.

Even before working from home became widespread, digital technology was transforming how and where work gets done and how many people are needed to do...

Managers can take steps to help employees realize the potential benefits.

At breakneck speed, drones have moved from expensive military technology to toys for tech enthusiasts and now to tools for business. Within the year,...

A Q&A with the company's VP of Engineering.

Eight steps to navigate this new technological landscape strategically and ethically.

Three questions firms should ask themselves when deciding whether to automate.

Invest in community, commonality, and coordination.

Jefferson Pilot Financial (JPF), a life insurance and annuities firm, was looking for new ways to grow. Its top managers recognized that JPF needed to...

It’s more complicated than simply implementing new technologies.

Historically, creating relevant messaging required a lot of leg work and research. New tools make it much easier.