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Emotional intelligence

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  • How to Get the Help You Need

    Leadership & Managing People Magazine Article
    • Heidi Grant
    We're often reluctant to ask for help because of the social threats involved--uncertainty, risk of rejection, potential for diminished status, relinquishment...
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    • From the May–June 2018 Issue
  • Are You Worried That Your New Colleagues Resent You?

    Managing conflicts Digital Article
    • Nihar Chhaya
    How to address the problem quickly.
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    • December 16, 2020
  • A Two-Step Plan for Changing Your Bad Habits

    Leadership & Managing People Digital Article
    • Peter Bregman
    I was on my cell talking with someone about something - I can't remember who or what anymore - as I ushered my three children toward our minivan, parked...
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    • May 17, 2010
  • Leadership That Gets Results

    Leadership & Managing People HBR Bestseller
    • Daniel Goleman
    A leader's singular job is to get results. But even with all the leadership training programs and "expert" advice available, effective leadership still...
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    • From the March–April 2000 Issue
  • Work and the Loneliness Epidemic

    Emotional intelligence Big Idea
    • Vivek Murthy
    Reducing isolation at work is good for business.
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    • September 26, 2017
  • Assessment: Are People Likely to Misunderstand You?

    Managing conflicts Digital Article
    • Heidi Grant
    Answer these questions to see how you compare with others.
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    • April 24, 2015
  • Emotion and the Art of Negotiation

    Emotional intelligence Magazine Article
    • Alison Wood Brooks
    How to use your feelings to your advantage
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    • From the December 2015 Issue
  • A Mental Trick to Help with Challenging Conversations

    Managing conflicts Digital Article
    • Liane Davey
    Push past your first reaction.
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    • December 16, 2015
  • What Great Listeners Actually Do

    Communication Digital Article
    • Jack Zenger
    • Joseph Folkman
    It's about more than keeping quiet.
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    • July 14, 2016
  • Can AI Teach Us How to Become More Emotionally Intelligent?

    Strategy & Execution Digital Article
    • Daniel Limon
    • Bryan Plaster
    Algorithms are getting better at analyzing how tone, facial expression, and dozens of other verbal and non-verbal cues influence communication.
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    • January 25, 2022
  • Anxiety When There's a Lot to Be Anxious About

    Leadership & Managing People Magazine Article
    • Gretchen Gavett
    Four recent books help readers smartly channel an increasingly common condition: "Trust Yourself," by Melody Wilding; "Chatter," by Ethan Kross; "Anxiety...
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    • From the May–June 2021 Issue
  • How to Become More Adaptable in Challenging Situations

    Managing yourself Digital Article
    • Jacqueline Brassey
    • Aaron De Smet
    We often fall back on old habits when facing tough problems. But that’s when we need new approaches the most.
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    • March 03, 2023
  • The Emotions That Make Us More Creative

    Leadership & Managing People Digital Article
    • Scott Barry Kaufman
    It's the intensity of the emotion that matters.
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    • August 12, 2015
  • Negotiating with Emotion

    Communication Magazine Article
    • Kimberlyn Leary
    • Julianna Pillemer
    • Michael A. Wheeler
    Some people are practically phobic about going to the bargaining table. If their minimum needs are met, they'll sign on the dotted line just to end the...
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    • From the January–February 2013 Issue
  • Emotional Intelligence Has 12 Elements. Which Do You Need to Work On?

    Leadership & Managing People Digital Article
    • Richard Boyatzis
    • Richard E Boyatzis
    • Daniel Goleman
    It's far more than just being nice.
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    • February 06, 2017
  • Be a Colleague That Others Can Confide In

    Leadership & Managing People Digital Article
    • Deborah Grayson Riegel
    How to get beyond "I'm fine."
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    • April 01, 2020
  • Leading Like Nelson Mandela

    Leadership & Managing People Video
    • Linda A. Hill
    Linda Hill, Harvard Business School professor, shares her memories of meeting the leaders of South Africa's anti-apartheid movement, and what she learned...
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    • July 08, 2013
  • Stop Reading Lists of Things Successful People Do

    Leadership & Managing People Digital Article
    • Emre Soyer
    • Robin M. Hogarth
    What helped them may be useless to you.
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    • March 13, 2017
  • Be Grateful More Often

    Interpersonal skills Digital Article
    • Francesca Gino
    You’ll be happier and so will everyone else.
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    • November 26, 2013
  • Are They Mad at Me…or Are They Just Blunt?

    Collaboration and teams Digital Article
    • Alice Boyes
    Five tips for working with a colleague who doesn’t mince words.
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    • January 06, 2021
  • Stop Playing Favorites

    Managing people Magazine Article
    • Ginka Toegel
    • Jean-Louis Barsoux
    All managers have in-groups and out-groups. Here’s how to manage those dynamics more effectively.
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    • From the July–August 2024 Issue
  • When Your Employee Feels Angry, Sad, or Dejected

    Managing employees Magazine Article
    • Christina Bradley
    • Lindy Greer
    • Jeffrey Sanchez-Burks
    The right—and wrong—ways to respond
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    • From the July–August 2024 Issue
  • The Art of Asking Smarter Questions

    Interpersonal skills Magazine Article
    • Arnaud Chevallier
    • Frédéric Dalsace
    • Jean-Louis Barsoux
    These five techniques can drive great strategic decision-making.
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    • From the May–June 2024 Issue
  • Life’s Work: An Interview with Hernan Diaz

    Creativity Magazine Article
    • Alison Beard
    The Pulitzer Prize–winning author reflects on how literature shapes us and more.
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    • From the May–June 2024 Issue
  • Are You Being Emotionally Manipulated at Work?

    Managing yourself Digital Article
    • Luis Velasquez
    Protect yourself with these five strategies.
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    • February 23, 2024
  • People Probably Like You More Than You Think

    Managing yourself Digital Article
    • Erica Boothby
    • Gus Cooney
    • Adam Mastroianni
    • Andrew Reece
    • Gillian Sandstrom
    A research-backed argument for why we underestimate the impression we make on others.
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    • February 14, 2024
  • How to Stop Dwelling on Your Stress

    Behavioral science Digital Article
    • Jenny Taitz
    Four behavioral-science-backed techniques to help you take a break.
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    • January 30, 2024
  • How Curiosity Can Make Your Meetings — and Team — Better

    Meeting management Digital Article
    • Sabina Nawaz
    Asking questions helps a group become invested in a shared outcome rather than individual agendas.
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    • January 29, 2024
  • How to Raise a Difficult Issue in a One-on-One with Your Boss

    Meeting management Digital Article
    • Steven G. Rogelberg
    • Jon Gray
    Five steps to help you pick your battles, prepare for the conversation, and advocate for yourself.
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    • January 09, 2024
  • How to Challenge Your Organization’s Status Quo — Productively

    Managing yourself Digital Article
    • Timothy R. Clark
    Ten steps for turning constructive dissent into the change necessary for innovation.
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    • December 07, 2023
  • How to Self-Promote — Without Sounding Self-Centered

    Managing yourself Digital Article
    • Eric M. VanEpps
    • Einav Hart
    • Maurice Schweitzer
    Research suggests that boosting a colleague’s accomplishments alongside your own will help you signal both competence and good intentions.
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    • November 20, 2023
  • Preparing for Your Next Career Move

    Balancing work and family Digital Article
    How to assess your priorities in a job search.
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    • November 14, 2023
  • Do You Understand Why You Catastrophize?

    Psychology Digital Article
    • Ron Carucci
    Everyday setbacks don’t have to feel like doomsday scenarios.
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    • October 04, 2023
  • 4 Ways to Make Work More Meaningful

    Work environments Digital Article
    • John Coleman
    It takes curiosity — about ourselves, our work, and the people we work with — to unlock deeper purpose each day.
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    • October 02, 2023
  • 3 Ways to Live Out Your Values at Work

    Careers Digital Article
    • Erin Reid
    • Lakshmi Ramarajan
    • Brianna Barker Caza
    A research-backed path to a more fulfilling career.
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    • September 27, 2023
  • Leading Change May Need to Begin with Changing Yourself

    Leadership development Digital Article
    • Narayan Pant
    Behavior change is hard, but it’s a skill leaders who want to succeed amid near-constant organizational change need to develop.
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    • September 20, 2023
  • When Should You Take a Problem to HR?

    Difficult conversations Digital Article
    • Octavia Goredema
    Ask yourself these three questions before escalating an issue.
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    • August 09, 2023
  • Keeping Your Spirits Up When You Really Need a Win at Work

    Emotional intelligence Digital Article
    • Anne Sugar
    Seven strategies to lift yourself out of an ongoing slump.
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    • July 13, 2023
  • How to Become More Adaptable in Challenging Situations

    Managing yourself Digital Article
    • Jacqueline Brassey
    • Aaron De Smet
    We often fall back on old habits when facing tough problems. But that’s when we need new approaches the most.
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    • March 03, 2023
  • Coaching a Direct Report Who Asks for Your Help

    Collaboration and teams Digital Article
    • Deborah Grayson Riegel
    Ten questions to help you help them — without micromanaging.
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    • February 21, 2023
  • Helping People Change: Coaching with Compassion for Lifelong Learning and Growth

    Leadership & Managing People Book
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    You're trying to help--but is it working? Helping others is a good thing. Often, as a leader, manager, doctor, teacher, or coach, it's central to your...
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  • HBR's 10 Must Reads on Managing People, Vol. 2 (Paperback + Ebook)

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    Are you a good boss--or a great one? Get more of the management ideas you want, from the authors you trust, with "HBR's 10 Must Reads on Managing People...
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  • Becoming a Resonant Leader: Develop Your Emotional Intelligence, Renew Your Relationships, Sustain Your Effectiveness

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    • Annie McKee
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    • Fran Johnston
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    What distinguishes great leaders? Exceptional leaders capture passion. They lead for real: from the heart, smart and focused on the future, and with a...
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    • March 06, 2008
  • HBR's 10 Must Reads on Leadership for Healthcare (with bonus article "Engaging Doctors in the Healthcare Revolution" by Thomas H. Lee, MD, and Toby Cosgrove, MD)

    Leadership & Managing People Book
    • Harvard Business Review
    • Thomas H. Lee
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    Go from being a good practitioner to being an extraordinary leader of healthcare professionals. If you read nothing else on leadership, read these articles....
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    • June 05, 2018
  • HBR's 10 Must Reads for Healthcare Leaders Collection (4 Books)

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    The landscape of today's healthcare industry is constantly changing, and it's your job to lead your team to success. This collection from Harvard Business...
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    • April 16, 2019
  • HBR Emotional Intelligence Ultimate Boxed Set (14 Books) (HBR Emotional Intelligence Series)

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    • Daniel Goleman
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    How to be human at work. HBR's Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of...
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    • December 17, 2019
  • Order out of Chaos: Win Every Negotiation, Thrive in Adversity, and Become a World-Class Communicator

    Management Book
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    Learn how to become a world-class communicator and, in doing so, become the best negotiator you can be. As one of the world's most experienced kidnap-for-ransom...
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  • Energy + Motivation (HBR Emotional Intelligence Series)

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    Push through when procrastination calls. Some days you're on fire at work; other days you're burned out and easily distracted. How can you maintain your...
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  • Being the Boss, with a New Preface: The 3 Imperatives for Becoming a Great Leader

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    Are you the boss you need to be? You never dreamed being the boss would be so hard. You're caught in a web of conflicting expectations from your subordinates,...
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  • Curiosity (HBR Emotional Intelligence Series)

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    Business success begins with trust. Trust is the basis for all that we do as leaders and as organizations. Employees who trust their employers are more...
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    • March 14, 2023
  • Mindfulness in the Workplace

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    The topic of mindfulness seemed ubiquitous in the health and business sectors in 2018. Both live and virtual mindfulness trainings in the workplace proliferated,...
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  • Virtual EI (HBR Emotional Intelligence Series)

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    Be mindful, empathetic, and authentic--even on-screen. Managing your team, building relationships and trust, and facilitating effective meetings in a...
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  • Grit (HBR Emotional Intelligence Series)

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  • Focus (HBR Emotional Intelligence Series)

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    • Daniel Goleman
    • Heidi Grant
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    The importance of achieving focus goes well beyond your own productivity. Deep focus allows you to lead others successfully, find clarity amid uncertainty,...
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    • December 04, 2018
  • Step Back: Bringing the Art of Reflection into Your Busy Life

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    How to find clarity amid the turbulence of work and life. We all wish we had more time to pause and reflect about small decisions and big goals--and everything...
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    • July 14, 2020
  • Ramesh and Gargi (B)

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    • Snigdha Patnaik
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    This is a follow up of 'Ramesh and Gargi (A)'. Part A describes the deterioration of the relationship between three people in an organization. Ramesh,...
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    • March 30, 2014
  • HBR Guide to Navigating the Toxic Workplace

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    Is your workplace toxic? Toxic workplaces take many forms. Whether you're dealing with a narcissistic boss, a backstabbing colleague, endless microaggressions,...
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    • January 16, 2024
  • HBR Guide to Dealing with Conflict

    Communication Book
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    While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at...
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    • April 04, 2017
  • How to Get the Help You Need

    Leadership & Managing People Magazine Article
    • Heidi Grant
    We're often reluctant to ask for help because of the social threats involved--uncertainty, risk of rejection, potential for diminished status, relinquishment...
    • Save
    • Share
    • Buy Copies
    • From the May–June 2018 Issue
  • Are You Worried That Your New Colleagues Resent You?

    Managing conflicts Digital Article
    • Nihar Chhaya
    How to address the problem quickly.
    • Save
    • Share
    • December 16, 2020
  • A Two-Step Plan for Changing Your Bad Habits

    Leadership & Managing People Digital Article
    • Peter Bregman
    I was on my cell talking with someone about something - I can't remember who or what anymore - as I ushered my three children toward our minivan, parked...
    • Save
    • Share
    • Buy Copies
    • May 17, 2010
  • Helping People Change: Coaching with Compassion for Lifelong Learning and Growth

    Leadership & Managing People Book
    • Richard Boyatzis
    • Melvin L. Smith Jr.
    • Ellen Van Oosten
    32.00
    View Details
    You're trying to help--but is it working? Helping others is a good thing. Often, as a leader, manager, doctor, teacher, or coach, it's central to your...
    • Save
    • Share
    • September 10, 2019
  • Have You Taken the Difficult Person Test?

    Emotional intelligence POV
    • Sulagna Misra
    The internet is obsessed with it. But why?
    • Save
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    • March 31, 2021
  • Leadership That Gets Results

    Leadership & Managing People HBR Bestseller
    • Daniel Goleman
    A leader's singular job is to get results. But even with all the leadership training programs and "expert" advice available, effective leadership still...
    • Save
    • Share
    • Buy Copies
    • From the March–April 2000 Issue
  • Work and the Loneliness Epidemic

    Emotional intelligence Big Idea
    • Vivek Murthy
    Reducing isolation at work is good for business.
    • Save
    • Share
    • September 26, 2017
  • FOMO and the Fight for Your Life

    Emotional intelligence Audio
    Media executive Sally Wolf was diagnosed with cancer three times in the course of two years. In this episode of FOMO Sapiens, she talks about how life’s unexpected twists and turns can change your priorities, refocus your energy, and maybe even offer a lifelong cure for FOMO.
    • Save
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    • August 09, 2018
  • Assessment: Are People Likely to Misunderstand You?

    Managing conflicts Digital Article
    • Heidi Grant
    Answer these questions to see how you compare with others.
    • Save
    • Share
    • April 24, 2015
  • How to Avoid Common Miscommunications at Work

    Interpersonal communication Advice
    • Marsha Acker
    Learn how to “read the room” using these three practices.
    • Save
    • Share
    • August 11, 2023

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