-
Remote Work Doesn't Have to Mean All-Day Video Calls
Leadership & Managing People Digital ArticleThree rules from a company that's been fully remote since 2014. -
Tension Is Rising Around Remote Work
Leadership & Managing People Digital ArticleLeaders and employees must collaborate to determine the best approach for their organizations. Here's how to have a productive conversation. -
What Working Parents Need from Their Managers
Leadership & Managing People Big IdeaEven during a pandemic, managers are expected to lead their teams and drive business results. But there's a dilemma: They must acknowledge that Covid-19... -
The Successor’s Dilemma
Collaboration and teams Magazine ArticleLeadership transitions go awry with alarming frequency, often the result of an emotionally charged power struggle between the CEO and his would-be heir. Four practices, however, can help successors defuse the crisis—and make it to the top. -
Is Your Board Inclusive - or Just Diverse?
Organizational Development Digital ArticleResearch-backed strategies to help directors ensure that everyone's voice is heard. -
How Strategists Really Think: Tapping the Power of Analogy
Strategy & Execution Magazine ArticleLeaders tend to be so immersed in the specifics of strategy that they rarely stop to think how much of their reasoning is done by analogy. As a result,... -
Don't Just Lead Your People Through Trauma. Help Them Grow.
Leadership & Managing People Digital ArticleTwo research-driven strategies. -
Lead from the Heart
Collaboration and teams Magazine ArticleWhen an executive comes from the private sector to a nonprofit, the usual understanding is that he or she is there to inject some business discipline. When I arrived at the American Red Cross, there were certainly problems to be tackled. The books were closed on FY08 just six days after I started, with a […] -
A Study of 1,100 Employees Found That Remote Workers Feel Shunned and Left Out
Leading teams Digital ArticleHere are seven ways managers can help them feel included. -
How to Manage Conflict in Virtual Teams
Leading teams Digital ArticleA little friction can be productive, but teams that aren’t co-located present special challenges. -
Forgive and Remember: How a Good Boss Responds to Mistakes
Managing people Digital ArticleRecently, I posted a list of 12 Things Good Bosses Believe. Now I’m following up by delving into each one of them. This post is about the eighth belief: “One of the best tests of my leadership — and my organization — is “what happens after people make a mistake?” I have authored or co-authored […] -
How to Manage Your Team's Workload After Layoffs
Leadership & Managing People Digital ArticleProtect your employees from burnout, prioritize retention, and visualize long-term success. -
Bad Data Is Sapping Your Team’s Productivity
Analytics and data science Digital ArticleMislabeled, missing, or incorrect information creates more work for everyone. -
Create Colleagues, Not Competitors
Organizational Development Magazine ArticleTo maximize information exchange among employees, don't reward individual performance. -
Assessment: Are People Likely to Misunderstand You?
Managing conflicts Digital ArticleAnswer these questions to see how you compare with others. -
Ferguson's Formula
Leadership & Managing People Magazine ArticleWhen Alex Ferguson took over as manager of the English football team Manchester United, the club was in dire straits: It hadn't won a league title in... -
Overcoming the Disruption of Process Change
Organizational Development Digital ArticleIt's against human nature to react favorably to the disruption of process change. Continuous improvement means continuous change, and change takes people... -
Eight Dangers of Collaboration
Collaboration and teams Digital ArticleMost of what is written about collaboration is positive. Even hip. Collaboration is championed enthusiastically by the Enterprise 2.0 experts, as well as leading thinkers like Don Tapscott, as the crucial approach for the 21st century. Collaboration creates once-elusive “buy-in or “empowerment,” improves problem solving, increases creativity, is key to innovation at companies like Lego, […] -
Teaming Up to Crack Innovation and Enterprise Integration
Technology & Operations Magazine ArticleIn the continuing quest for business growth, many CEOs are turning to their CIOs and IT organizations because technology is absolutely essential to two... -
The Key to Campbell Soup’s Turnaround? Civility.
Leadership Digital ArticleWhen employees felt respected and listened to, engagement surged.
-
How CEOs Build Confidence in Their Leadership
Succession planning SpotlightIt takes longer than you think, but patience pays surprising dividends. -
Toward Healthier B2B Relationships
Customer experience Magazine ArticleA new way to reduce customer churn and even expand the connection -
The Psychology of CEO Succession
Management Digital ArticleChoosing the company's next leader is one of the most crucial decisions a board makes. Yet directors, incumbents, and incoming leaders routinely underestimate... -
Hybrid Work Has Changed Meetings Forever
Meeting management Digital ArticleAn analysis of 40 million virtual meetings from 11 organizations suggests there’s no going back to “normal.” -
Learning to Delegate as a First-Time Manager
Delegating Digital ArticleYou can’t do everything on your own — nor should you. -
5 Traps to Avoid as You Gain Power as a Leader
Power and influence Digital ArticlePower will change you — and your relationships. How you wield it can make or break your success. -
3 Ways to Compassionately Hold Your Team Accountable
Motivating people Digital ArticleWhy some teams are more successful at meeting deadlines, hitting targets, and growing revenues. -
Research: How Remote Work Impacts Women at Different Stages of Their Careers
Gender Digital ArticleData on software engineers at a Fortune 500 company revealed that junior and senior women saw contrasting costs and benefits. -
How to Get Your Team to Actually Speak Up
Leadership Digital ArticleTactics to help managers create a culture of psychological safety, transparency, and trust. -
Stop Overlooking the Leadership Potential of Asian Employees
High potential employees Digital ArticleWhen companies leverage the diverse talents of their Asian workforce, they can evolve into more global, agile, and powerful hubs of innovation and growth. -
3 Challenges to Hybrid Work — and How to Overcome Them
Leading teams Digital ArticleAdvice on aligning schedules, fostering culture, and ensuring productivity. -
Your Team Members Aren’t Participating in Meetings. Here’s What to Do.
Meeting management Digital ArticleAsk yourself: What do people need to feel that their contributions are valued? -
Why Employees Who Work Across Silos Get Burned Out
Collaboration and teams Digital ArticleAnd how companies can better support these important cross-functional workers. -
3 Management Myths That Derail Startups
Entrepreneurial management Digital ArticleThese common approaches can strain teams and lead to misaligned expectations. -
Why Companies Must Recommit to the Fight for LGBTQ+ Rights
LGBT rights Digital ArticleDespite dramatic progress in LGBTQ+ rights over the last 20 years, many of these new-won freedoms are now at risk. -
Before You Start Collaborating with Someone, Talk About Your Work Styles
Having an explicit conversation about your preferences will set the relationship up for success. -
The Art of Asking Smarter Questions
Interpersonal skills Magazine ArticleThese five techniques can drive great strategic decision-making. -
For Success with AI, Bring Everyone On Board
AI and machine learning Magazine ArticleWhen you include rank-and-file employees, you’ll improve your overall performance. -
When AI Teammates Come On Board, Performance Drops
AI and machine learning Magazine ArticleEven if machine intelligence outperforms people on tasks, it can drag down group productivity. -
5 Strategies for Improving Mental Health at Work
Mental health Digital ArticleBenefits and conversations around mental health evolved during the pandemic. Workplace cultures are starting to catch up.
-
Glass-Shattering Leaders: Jack Rivkin
Organizational Development Case Study11.95View Details Jack Rivkin's innovative approach to hiring, developing, and retaining employees created opportunities for female analysts to thrive at the equity research... -
Akira Fukabori and Kevin Kajitani at avatarin (A) (Abridged)
Leadership & Managing People Case Study11.95View Details In 2016, Akira Fukabori and Kevin Kajitani, aeronautical engineers at All Nippon Airways Co., Ltd., began to wonder why, in a world of accelerating globalization... -
Decision-Making Exercise (B)
Strategy & Execution Case Study8.95View Details Provides questionnaires so students can compare their experiences with different decison-making processes. Students read "Growing Pains," a Harvard Business... -
Explo Leisure Products
Leadership & Managing People Case Study11.95View Details Tim Trowac and Dave Rahall, two former investment bankers, skillfully execute the leveraged buyout of a golf ball recycling company after working intensely... -
Novartis: Leading a Global Enterprise
Strategy & Execution Case Study11.95View Details Novartis, the world's leading healthcare company, was formed in 1996 out of a merger of two very different, mid-tier Switzerland-based pharma companies.... -
Decision-Making Exercise (A)
Leadership & Managing People Case Study8.95View Details Provides questionnaires so students can compare their experiences with different decison-making processes. Students read "Growing Pains," a Harvard Business... -
Echoing Green
Organizational Development Case Study11.95View Details This case presents the leadership challenges that Cheryl Dorsey, the president of Echoing Green, faces in early 2009. Echoing Green is a fellowship program... -
MBA Entrepreneurs: Crowdfunding Wipebook (B) Year Two: Growth and Obstacles
Innovation & Entrepreneurship Case Study5.00View Details Supplement to case HEC143. The Wipebook case follows a start-up company over a two-year period. The company originated from a product idea proposed by... -
"Lather, Rinse, Repeat": FeedBurner's Serial Founding Team
Innovation & Entrepreneurship Case Study11.95View Details "Is this the right time or is it still too early?" Dick Costolo wondered as he reflected on the latest acquisition offer. He had been building FeedBurner... -
Making the Tough Team Call (B)
Global Business Case Study5.00View Details This case reports the actions taken and personal reflections of team members described in Case A, "Making the Tough Team Call (A)" (UVA-OB-0705). Set... -
Akira Fukabori and Kevin Kajitani at avatarin (A)
Leadership & Managing People Case Study11.95View Details In 2016, Akira Fukabori and Kevin Kajitani, aeronautical engineers at All Nippon Airways Co., Ltd., began to wonder why, in a world of accelerating globalization... -
Transforming Verizon: A Platform for Change
Leadership & Managing People Case Study11.95View Details A new CEO steps into the shoes of his long-serving predecessor who had created the U.S. telecommunications giant via a series of acquisitions and, before... -
Corporate Strategy at Berkshire Partners
Strategy & Execution Case Study11.95View Details The managing directors of Berkshire Partners, a mid-sized private equity firm, address strategic and organizational challenges in response to turbulent... -
Smarter Decision Making: How to Make the Right Choice
Leadership & Managing People Special Offer120.00View Details Why do smart and experienced managers keep believing they have made the right decision, even when negative results are staring them in the face? This... -
Peter Browning and Continental White Cap (B)
Leadership & Managing People Case Study5.00View Details Describes the new divisional vice president's decisions and strategies in his first full year of management there. His influence style and tactics are... -
HBR's 10 Must Reads on Managing People, Vol. 2 (Paperback + Ebook)
Leadership & Managing People Special Offer34.95View Details Are you a good boss--or a great one? Get more of the management ideas you want, from the authors you trust, with "HBR's 10 Must Reads on Managing People... -
Smart Growth: How to Grow Your People to Grow Your Company
30.00View Details Creating a culture of learning and growth. Growth is the goal. Helping people develop their potential--enabling them to articulate and become the self... -
Scripps Networks' Integration of Recipezaar
Strategy & Execution Case Study11.95View Details In July 2007, Scripps Networks acquired Recipezaar, a user-generated recipe and cooking Website with a captive community of 2.3 million visitors. By September,... -
Little Tokyo Service Center: "Welcome to Little Tokyo, Please Take Off Your Shoes"
Leadership & Managing People Case Study11.95View Details Little Tokyo Service Center (LTSC), a nonprofit founded in Los Angeles in 1979, has sought to honor tradition yet defend against gentrification and displacement...
-
Glass-Shattering Leaders: Jack Rivkin
Organizational Development Case Study11.95View Details Jack Rivkin's innovative approach to hiring, developing, and retaining employees created opportunities for female analysts to thrive at the equity research... -
Remote Work Doesn't Have to Mean All-Day Video Calls
Leadership & Managing People Digital ArticleThree rules from a company that's been fully remote since 2014. -
Your Guide to Working on Global Teams
Leadership & Managing People AdviceBuild connections, communicate your preferences, and set ground rules for collaboration. -
Akira Fukabori and Kevin Kajitani at avatarin (A) (Abridged)
Leadership & Managing People Case Study11.95View Details In 2016, Akira Fukabori and Kevin Kajitani, aeronautical engineers at All Nippon Airways Co., Ltd., began to wonder why, in a world of accelerating globalization... -
Tension Is Rising Around Remote Work
Leadership & Managing People Digital ArticleLeaders and employees must collaborate to determine the best approach for their organizations. Here's how to have a productive conversation. -
Decision-Making Exercise (B)
Strategy & Execution Case Study8.95View Details Provides questionnaires so students can compare their experiences with different decison-making processes. Students read "Growing Pains," a Harvard Business... -
Explo Leisure Products
Leadership & Managing People Case Study11.95View Details Tim Trowac and Dave Rahall, two former investment bankers, skillfully execute the leveraged buyout of a golf ball recycling company after working intensely... -
What Working Parents Need from Their Managers
Leadership & Managing People Big IdeaEven during a pandemic, managers are expected to lead their teams and drive business results. But there's a dilemma: They must acknowledge that Covid-19... -
The Successor’s Dilemma
Collaboration and teams Magazine ArticleLeadership transitions go awry with alarming frequency, often the result of an emotionally charged power struggle between the CEO and his would-be heir. Four practices, however, can help successors defuse the crisis—and make it to the top. -
Is Your Board Inclusive - or Just Diverse?
Organizational Development Digital ArticleResearch-backed strategies to help directors ensure that everyone's voice is heard.